Learning & Development, Global Business Partner Fixed Term Contract

Were on a mission to make money work for everyone.

Were waving goodbye to the complicated and confusing ways of traditional banking.

After starting as a prepaid card our product offering has grown a lot in the last 10 years in the UK. As well aspersonal and business bank accounts we offer joint accounts accounts for 16-17 year olds a free kids account and credit cards in the UK with more exciting things to come beyond. Our UK customers can also save invest andcombine their pensions with us.

With our hot coral cards and get-paid-early feature combined with financial education on social media and our award winning customer service we have a long history of creating magical moments for our customers!

Were not about selling products - we want to solve problems and change lives through Monzo

Hear from our UK team about what its like working at Monzo

Due to the forecasted popularity of this role we will close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you dont miss out.

London/Cardiff/UK Remote 43400 - 5487 Benefits Hear from the team 12 month Fixed Term Contract

Our L&D team

At Monzo we believe the best way to learn is by doing in an environment thats as close to the actual job as possible. We champion varied and dynamic learning experiences from independent discovery through our Learning Management System where COps explore our app products and tools to engaging supportive workshops and live delivery sessions that embed foundational knowledge.

Your role is to act as the crucial link between our central L&D function and our global training sites. Youll champion consistency in our learning strategy worldwide while deeply understanding and supporting the unique nuances and cultural contexts of each global location. Your expertise will ensure our training is not just effective but universally relevant and consistently high quality.

When youre not forging strong international partnerships youll be driving the adoption of best practices proactively identifying learning needs specific to global sites and ensuring our global training environment operates safely and effectively.

Youll play a key role by

• Working with the Design Lead to ensure all learning materials are effectively created and adapted for our global partners accounting for local needs and contexts.
• Ensuring global sites operate a well-managed L&D risk environment meticulously maintaining completion records upholding robust version control overseeing accreditation processes and ensuring strong standards are consistently met.
• Working with the Delivery Lead to ensure annual accreditations are maintained across all global sites ensuring ongoing compliance and quality.
• Understanding new products and changes landing in global sites proactively ensuring that appropriate training solutions and effective embedding strategies are considered and implemented.
• Maintaining strong working relationships with global training leadership fostering collaboration and ensuring consistency in learning strategy and execution across all sites.
• Proactively partner with Global L&D and Operations to ensure learning interventions directly support key business performance metrics and operational goals.
• Championing the continuous development of local training teams supporting upskilling programs train-the-trainer initiatives and knowledge sharing across sites.
• Harness learning and performance data to drive insights continuously improving learning effectiveness and evidencing impact on operational performance
• Playing a key role in evolving our global learning ecosystem exploring innovative ways to embed learning into the flow of work and empowering self-directed development.

Wed love to hear from you if

• You have exceptional partnership and stakeholder management skills with a proven ability to build trust and influence across diverse global teams.
• You possess a strategic mindset capable of driving global consistency while navigating and appreciating local nuances and cultural contexts.
• You have a strong understanding of risk management within an L&D environment with an eye for detail in maintaining standards and records.
• You are proactive and adaptable communicator able to understand and articulate complex training needs and solutions for a global audience.
• You care deeply about fostering a cohesive and high-performing global learning ecosystem ensuring every COp everywhere receives world-class training.

Not ticking every box Thats totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo were dedicated to creating a diverse and welcoming team. If youre passionate about this role and keen to learn and grow with us we encourage you to apply even if you dont have everything thats listed just yet. Drop us your application wed love to hear from you!

Whats in it for you

34000 - 42000 share options.

We offer flexible working hours and trust you to work enough hours to do your job well and at times that suit you and your team.

1000 learning budget each year to use on books training courses and conferences.

We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.

Plus lots more! Read our full list of benefits.

The application journey has 3 key steps

• Recruiter video call
• Role specific interview
• Values based interview

This process should take around 2-3 weeks - your schedule is really important to us so we promise to be as flexible as possible!

We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here.

#LI-REMOTE #LI-JK

Equal opportunities for everyone

Diversity and inclusion are a priority for us and were making sure we have lots of support for all of our people to grow at Monzo. At Monzo were embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report.

Were an equal opportunity employer. All applicants will be considered for employment without attention to age ethnicity religion sex sexual orientation gender identity family or parental status national origin or veteran neurodiversity or disability status.

If you have a preferred name please use it to apply. We dont need full or birth names at application stage