Assistive Technology Business Manager

CRA GROUP RECRUITMENT AND PAYROLL LTD

Job Location:

London - UK

Monthly Salary: Not Disclosed

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

2-3 Months Contract with a Local Authority

Summary

The Assistive Technology Business Manager is tasked with overseeing the daily operations of the Assistive Technology Team. This includes managing all aspects of the teams work such as out-of-hours duties and directly supervising 4 Team Leaders and the Technology Coordinator. This role is crucial for ensuring the effective delivery of services and maintaining high standards of performance and customer satisfaction.

Responsibilities

Build strong working relationships with colleagues Adult Social Care service referrers and health practitioners to ensure full involvement in service delivery.
Conduct statistical analysis of the service to ensure performance meets targets and stakeholders remain satisfied.
Ensure all staff are trained and familiar with equipment organizing training sessions for installation and maintenance.
Perform regular service user reviews and collaborate with health and social care colleagues to monitor contact attempts and access issues.
Address any team behavior negatively impacting service capacity or quality.
Support the Out of Hours telephone service ensuring performance targets are met.
Manage a secure key holding system for service users ensuring keys are recorded and audited.
Maintain good time management and organization to fulfill all responsibilities.

Requirements

Management experience and a commitment to high-quality customer service in an Assistive Technology/Telecare environment.
Extensive knowledge of control room functions and roles.
Practical knowledge and experience with Assistive Technology/Telecare Services Association accreditation.
Experience in business process reengineering and policy development.
Education in a related field is essential.
Up-to-date knowledge of government approaches to dementia and Assistive Technology/Telecare/Telehealth.
Working hours: 35 hours per week.
Enhanced DBS Disclosure required.
Full clean driving license required.

The role closes soon apply ASAP.

Required Skills:

The Assistive Technology Business Manager is responsible for the overall day to day management of the Assistive Technology Team including operational management and scrutiny of all aspects the teams work including the out of hours duties and to have direct line management of 4 Team Leaders and the Technology Coordinator

Required Education:

2-3 Months Contract with a Local AuthoritySummaryThe Assistive Technology Business Manager is tasked with overseeing the daily operations of the Assistive Technology Team. This includes managing all aspects of the teams work such as out-of-hours duties and directly supervising 4 Team Leaders and the...