Marine Experience and Operations Manager

• Work in a dynamic culturally diverse team from around the globe
• Fast-paced and active position with leadership responsibility
• The chance to work in an inclusive culture and make life-long friends
• Opportunities for career growth or future work at other Pursuit locations
• Access to one of the worlds most beautiful and iconic National Parks

Helping to create iconic inspiring and unforgettable guest experiences by leading our team of Marine Tourism professionals at Kenai Fjords Tours!

$87000-$93000 plus full benefits including medical vision dental 401K with employer match and more!

This role is set to start as soon as possible!

• Oversee daily boat operations including crew management scheduling safety protocols customer service and guest satisfaction
• Act as the central point of contact to ensure tours run smoothly efficiently and safely
• Coordinate between crews maintenance teams and management to address operational needs
• Resolve guest issues promptly and professionally maintaining high standards of service and cleanliness
• Focus on crew training scheduling and performance to foster a positive and skilled team
• Implement and enforce safety protocols and emergency procedures ensuring compliance with maritime laws and regulations
• Manage a highly experienced team of licensed captains and deckhands
• Maintain operational efficiency and profitability while delivering optimal guest experiences

• Previous management experience in maritime operations hospitality or tourism required
• Strong leadership skills with the ability to motivate and manage a diverse crew
• Knowledge of maritime safety regulations emergency procedures and operational standards
• Excellent organizational and problem-solving abilities
• Exceptional communication and interpersonal skills with a focus on guest service
• Ability to remain flexible proactive and positive under pressure
• Willingness to work varied shifts including weekends and holidays
• Commitment to Safety First and to Pursuits service standards

**Beautiful.** Youll work in iconic unforgettable and inspiring Seward and Kenai Fjords. Youll see amazing scenery and wildlife. Youll participate in team events and fun!

**Independent.** Youll spend your days leading guest-facing operations in Seward Alaska!

**Balanced.** Pursuit Collection is a non-smoking drug-free environment.

**Remote.** Our home is filled with trees lakes and blue-bird skies; rather than buildings freeways and smog. Connect with friends around a bonfire instead of through WiFi.

**Busy.** Be prepared for a hands-on working environment with walking stair climbing bending reaching and lifting (up to 50 pounds with assistance) required.

**Respectful.** Youll spend your days working with a unique team of individuals where your views orientation culture background and opinions are welcome as we strive to ensure an inclusive culture.

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race color age religion gender sexual orientation disability veteran status and other protected characteristics.
Pursuit places a high value on diverse backgrounds and experiences recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the USA to apply and join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you cant apply online or need accommodation during the application or hiring process please contact our Talent & Acquisition Team

We thank all candidates for their interest; however please note that only applicants selected for further consideration will be contacted.