National Telehealth Manager

KO Ā MĀTOU MAHI - ABOUT OUR WORK

We are New Zealands leading organisation in sexual and reproductive health. Guided by our values we believe everyone should have equitable access to quality services and information empowering them to make informed choices about their sexual and reproductive health. Our work is driven by our strategic vision whakamanahia equity access and choice..

MŌ TĒNEU TŪRANGA MAHI - ABOUT THE ROLE

Were looking for an experienced and strategic leader to step into the newly created role of National Telehealth Manager. This is an exciting opportunity to shape and grow virtual service delivery across Aotearoa leading our national telehealth operations driving innovation and supporting the future of sexual and reproductive healthcare.

Reporting to the Director of Clinical Services the National Telehealth Manager will oversee all aspects of our telehealth services including:

• Lead and oversee our telehealth services to deliver high-quality client-focused virtual care that meets evolving health and equity needs.
• Explore scope and implement new telehealth services and funding opportunities.
• Identify and lead innovative pilots to explore the integration of technology and AI.
• Collaborate across the organisation to align systems processes and service quality.
• Lead a multidisciplinary team of Telehealth Clinicians and Client Contact Centre (CCC) staff.

This is a national role based at our Wellington National Office ensuring close connection to key internal teams and external stakeholders. Our office is fun inclusive and offers a thoughtfully designed space with a mix of shared quiet and collaborative areas. We also support flexible work practices including the option to work from home one to two days each week.

Full details of the role are outlined in the attached position description.

To be considered for the role you will ideally have:

• Proven leadership in health or telehealth service delivery.
• Strategic thinking with the ability to drive business development and innovation.
• Strong people management and coaching skills.
• Experience in service design project management contract delivery or health system engagement.
• Understanding of equity Te Tiriti o Waitangi and culturally safe practices.

Youll be a natural change agent passionate about improving access and client experience through digital and virtual channels. Your ability to see the big picture while operationalising details will be key to success in this role.

HE AHA AI KO TĀTOU -WHY US

Every single one of our team can leave work at the end of the day knowing their mahi makes a difference for our diverse communities. Our people are deeply valued not only by us but by our clients. You will be well-supported in our caring organisation and work with a fantastic team of committed people. As our people are at the heart of our organisation we are committed to cultivating an inclusive and diverse work environment where our people can thrive.

Some of the ways we do this include:

• Maintaining and strengthening a diverse inclusive and equitable workplace.
• Wellbeing working group to champion wellbeing initiatives and provide support across Sexual Wellbeing Aotearoa.
• Flexible work practices.
• Ongoing learning and development.
• Benefits include EAP Immunization Programme Birthday Leave Discounted Health Insurance Recognition of Service Additional Parental Leave Entitlements AA membership Sexual Wellbeing Aotearoa clinical services up to the value of $100 More to Come!

ĒTAHI ATU KŌRERO -FURTHER INFORMATION

Sexual Wellbeing Aotearoa is committed to Te Tiriti o Waitangi and to creating an equitable and inclusive workplace. We encourage applications from individuals that reflect the diverse communities we work in. Please visit our website for further information .

HEI TONO MAI TO APPLY

Closing date: Wednesday 12 November

Make your early application now. Shortlisting and interviews may occur while advertising is open.