Senior Product Designer II, Customer Journey Platform
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Job Location:
Cambridge, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
11 days ago
Vacancies:
1 Vacancy
Job Summary
1034144
Join HubSpots Platform UX Team: Design at Scale
At HubSpot our Platform Product Design team shapes the powerful yet easy-to-use foundation of our core experiences. Our vision is to deliver a product that lets businesses focus on outcomes rather than understanding how the system works. Our mission is to give creators and consumers what they need to deliver a unified high-quality user experience. This could be anything from managing the software unifying and activating data or codifying scalable UI patterns. The work you do here drives hundreds of thousands of customers and teams across the globe who depend on us to accelerate their business.
What Sets Platform UX Apart
- Systems Craft & Ecosystem Impact: You care deeply about detail cohesion and building scalable systems that span complex multi-faceted user journeys. Your work creates the connective tissue and patterns that empower our entire product ecosystem and millions of small-to-medium sized businesses (SMBs).
- AI & Data: Our teams lead the way in building best-in-class AI-powered features and products and seamless data integrations across all of our product lines.
- End-to-End Ownership: Influence everything from technical frameworks to holistic cross-product experiencesand see your decisions shape the entire product platform.
- Global Scale & Foundation: Play a key role in shaping the foundation of world-class SaaS directly impacting hundreds of thousands of users across the globe.
- Innovate Whats Next: Work hand-in-hand on the future of data AI and unified cross-product experiences.
What Youll Do
- Tackle Cross-Product Problems: Define design and steward experiences that span the entire platformensuring cohesion and preventing silos.
- Bring Systems Thinking to Craft: Shape evolve and contribute to our design systems; set standards and solve for consistency scalability and accessibility.
- Leverage and Shape AI features: Ideate design and experiment with AI and automationwhether in customer features predictive tools or your own design workflow.
- Collaborate & Lead Across Functions: Foster deep partnership with Product Managers Engineers UX Researchers and Content Designers.
- Measure & Iterate for Real Impact: Define success metrics validate with analytics and qualitative insights and iterate relentlessly for both user value and business outcomes.
- Foster a Bold Inclusive Culture: Elevate team craft mentor others share feedback and help define whats next for the Product Platform at HubSpot.
What Youll Bring To HubSpot
- Proven Product Design Craft Expertise: To stand out in the application process share a portfolio that showcases depth of craft systems thinking and measurable impact on users and the business especially in complex scalable or platform environments.
- Please include at least three recent case studies highlighting these strengths.
- Collaborative Leadership: A history of influencing outcomes across disciplines by building trust driving alignment and championing user-centric solutions.
- Systems and Scale Thinking: Passion for connecting the dots across products and platforms designing experiences that grow with our customers and business needs.
- Adaptability & Change Readiness: Comfort with ambiguity and a proactive mindset in the face of change. Youre energized by new challenges and thrive in a dynamic evolving environment.
- AI & Automation Curiosity: Excitement to work with (and continue learning about) AI and automationwhether to elevate customer experiences or optimize how we design and deliver.
- Growth Mindset: A genuine drive to constantly learn share knowledge and help yourself and others get better every day.
We Welcome YouWherever You Are in Your Journey
We know great designers come from many backgrounds. If youre unsure if you check all the boxes apply anyway. Impact learning and growth drive our teamhelp us make design stronger for everyone.
Pay & Benefits
The cash compensation below includes base salary on-target commission for employees in eligible roles and annual bonus targets under HubSpots bonus plan for eligible addition to cash compensation some roles are eligible to participate in HubSpots equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills experience qualifications and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpots compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot fair compensation practices arent just about checking off the box for legal compliance. Its about living out our value of transparency with our employees candidates and community.
We know the confidence gapand impostor syndrome can get in the way of meeting spectacular candidates so please dont hesitate to apply wed love to hear from you.
If you need accommodations or assistance due to a disability please reach out to us using this form.
At HubSpot we value both flexibility and connection. Whether youre a Remote employee or work from the Office we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team youll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpots Career Diversitypagehere.
India Applicants: link to HubSpot Indias equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software integrations and resources customers need to connect marketing sales and service. HubSpots connected platform enables businesses to grow faster by focusing on what matters most: customers.
At HubSpot bold is our baseline. Our employees around the globe move fast stay customer-obsessed and win together. Our culture is grounded in four commitments: Solve for the Customer Be Bold Learn Fast Align Adapt & Go! and Deliver with HEART. These commitments shape how we work lead and grow.
Recognized globally for our award-winning culture by Comparably Glassdoor Fortune and more HubSpot is headquartered in Cambridge MA with employees and offices around the world.
Explore more:
By submitting your application you agree that HubSpot may collect your personal data for recruiting global organization planning and related purposes. Refer to HubSpots Recruiting Privacy Notice for details on data processing and your rights.
Required Experience:
Senior IC
Key Skills
- InVision
- Interaction Design
- Ux
- Usability
- Visual Design
- Design Thinking
- Zeplin
- User Research
- UI
- IOS
- Figma
- Sketch
About Company
HubSpot develops cloud-based, inbound marketing software that allows businesses to transform the way that they market online.
