TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology consulting and business process outsourcing services dedicated helping the worlds leading companies build stronger businesses.
Job Title: Sr. Product Mgr
Work Location: Johns Creek GA
Job Type: Temporary Assignment
Job Description
- We are seeking an experienced professional with strong expertise in E-Commerce platforms and Order Management Systems (OMS) to design implement and optimize end-to-end order lifecycle processes.
- The ideal candidate will ensure seamless integration between online storefronts OMS ERP and fulfillment systems to deliver exceptional customer experiences.
Key Responsibilities
System Design & Implementation
- Configure and maintain OMS solutions (e.g. Manhattan IBM Sterling Salesforce OMS or similar).
- Integrate OMS with e-commerce platforms (e.g. Magento Shopify Salesforce Commerce Cloud) and ERP systems.
Order Lifecycle Management
- Manage order capture inventory allocation payment processing shipping and returns workflows.
- Ensure real-time inventory visibility across channels.
Process Optimization
- Analyze order flow and identify areas for automation and efficiency improvements.
- Implement best practices for omnichannel fulfillment (BOPIS ship-from-store drop-shipping).
Technical Expertise
- Work with APIs middleware and integration tools for data synchronization.
- Troubleshoot system issues and coordinate with vendors for resolution.
Stakeholder Collaboration
- Partner with business teams to define requirements and translate them into technical solutions.
- Provide training and support for OMS and e-commerce functionalities.
Compliance & Security
- Ensure adherence to data privacy PCI compliance and security standards.
Experience
- 10 years in e-commerce and OMS implementation/support.
- Exposure to ERP systems is a plus
Technical Skills
- Hands-on experience with OMS platforms (Sterling Manhattan Salesforce OMS etc.). Knowledge of e-commerce platforms and integrations.
- Proficiency in APIs web services and middleware tools.
Domain Expertise
- Strong understanding of order lifecycle inventory management and fulfillment strategies.
- Familiarity with omnichannel retail and digital commerce trends.
Soft Skills
- Excellent problem-solving and analytical skills.
- Strong communication and stakeholder management abilities.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
Overview: TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of in...
TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is an American multinational information technology services and consulting company and is a leading provider of information technology consulting and business process outsourcing services dedicated helping the worlds leading companies build stronger businesses.
Job Title: Sr. Product Mgr
Work Location: Johns Creek GA
Job Type: Temporary Assignment
Job Description
- We are seeking an experienced professional with strong expertise in E-Commerce platforms and Order Management Systems (OMS) to design implement and optimize end-to-end order lifecycle processes.
- The ideal candidate will ensure seamless integration between online storefronts OMS ERP and fulfillment systems to deliver exceptional customer experiences.
Key Responsibilities
System Design & Implementation
- Configure and maintain OMS solutions (e.g. Manhattan IBM Sterling Salesforce OMS or similar).
- Integrate OMS with e-commerce platforms (e.g. Magento Shopify Salesforce Commerce Cloud) and ERP systems.
Order Lifecycle Management
- Manage order capture inventory allocation payment processing shipping and returns workflows.
- Ensure real-time inventory visibility across channels.
Process Optimization
- Analyze order flow and identify areas for automation and efficiency improvements.
- Implement best practices for omnichannel fulfillment (BOPIS ship-from-store drop-shipping).
Technical Expertise
- Work with APIs middleware and integration tools for data synchronization.
- Troubleshoot system issues and coordinate with vendors for resolution.
Stakeholder Collaboration
- Partner with business teams to define requirements and translate them into technical solutions.
- Provide training and support for OMS and e-commerce functionalities.
Compliance & Security
- Ensure adherence to data privacy PCI compliance and security standards.
Experience
- 10 years in e-commerce and OMS implementation/support.
- Exposure to ERP systems is a plus
Technical Skills
- Hands-on experience with OMS platforms (Sterling Manhattan Salesforce OMS etc.). Knowledge of e-commerce platforms and integrations.
- Proficiency in APIs web services and middleware tools.
Domain Expertise
- Strong understanding of order lifecycle inventory management and fulfillment strategies.
- Familiarity with omnichannel retail and digital commerce trends.
Soft Skills
- Excellent problem-solving and analytical skills.
- Strong communication and stakeholder management abilities.
TekWissen Group is an equal opportunity employer supporting workforce diversity.
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