Communications Administrator
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Job Location:
Monthly Salary:
Posted on:
01-11-2025
Vacancies:
1 Vacancy
Job Summary
The Control Room Administrator will be part of a team that monitors the motorway network responding to incidents and being part of a communications hub for all stakeholders. The Motorway Operations Control Centre actively monitors the national motorway network through a wide range of CCTV systems as well as traffic management and incident response systems.
The role includes responsibility for administrative duties for the Motorway Operations Control Centre. This includes but is not limited to minor accident and incident responses for the National Road Network and call handling from our state-of-the-art control centre in Dublin City Centre.
JOB RESPONSIBILITIES:
- Handling communication from members of the public and responding in a professional manner.
- Handling inbound calls and processing all information received to distribute to relevant stakeholders.
- Professional communication including the use of social media updating relevant websites and managing the Twitter account.
- Using multiple internal systems to log and track incidents.
Qualifications :
- 1-2 years call centre/sales/customer service experience.
- 1-2 years administration experience.
- Proficient in Microsoft Word Excel PowerPoint and Outlook (essential).
- Leaving Certificate.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Internal Control
- Accounting And Auditing
- Accounts Handling
- General Services
- Elevator
- Brand
About Company
Egis is a leading global architecture, consulting, construction engineering and operating firm. We work side by side with clients to build a more balanced, sustainable and resilient world.
