Help Desk Consultant

Edgewood, NM - USA

Monthly Salary: USD 237 - 7769

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

At Broadridge weve built a culture where the highest goal is to empower others to accomplish more. If youre passionate about developing your career while helping others along the way come join the Broadridge team.

Broadridge hasa great opportunityfor aHelp Desk Technician to join our Corporate Information Technology team based out of our Edgewood NY this role you will be responsible for providing technical assistance and support relatedto computer systems hardwareor software.

This is an on-site role that will be assigned to a Broadridge location where you will work 100% of the time.

Job Responsibilities:

You will answer calls made to our Level 1 Help Desk Support Line
You will help prepare hardware phone and applicable network connectivity for new hires.
You will replace old hardware (laptops/desktops) with new as part of our Refresh program
You will provide resolution and assistance to standard applications: MS Office 365 Adobe Cisco WebEx. VPN
You will use a ticketing system to record all work and track time accordingly.

We seek the following experience and background.

This is an entry level role(any IT/end point education or experience a plus)

We are dedicated to fostering a collaborative engaging and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe understood and valued and we work diligently and collaboratively to ensure Broadridge is a companyand ultimately a communitythat recognizes and celebrates everyones unique perspective.

Use of AI in Hiring

As part of the recruiting process Broadridge may use technology including artificial intelligence (AI)-based tools to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers and all employment decisions include human review to ensure fairness accuracy and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify misrepresent or disguise information in an application resume assessment or interview will result in disqualification from consideration.

US applicants: Clickhereto view the EEOC Know Your Rights poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome where everyones strengths are valued and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race color religion sex (including sexual orientation gender identity or expression and pregnancy) marital status national origin ethnic origin age disability genetic information military or veteran status and other protected characteristics protected by applicable federal state or local laws.

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process please contact us at or by sending an email to.

Required Experience:

Contract