Primary Details

Your new role

• Effectively handle and approve legitimate claims within your written authority levels ensuring they are managed and paid in accordance with policy terms and internal procedures while providing technical expertise and leadership.
• Identify claims with recovery potential and refer them to the designated recovery team for follow-up.
• Support the implementation of claims management strategies and objectives for the region / branch
• Maintain current knowledge of insurance guidelines and policy changes and modifications to approve claims within appropriate authority levels
• Contribute to the refinement of processes and procedures to improve Claims systems and procedures
• Maintain good client relationships with the insured agents service providers and the general public
• Respond to client requests in accordance with service standards
• Provide information and feedback on claims activity and developing trends to underwriters/risk assessors to enable appropriate actions to be carried out
• May supervise the investigation and settlement of all claims within the team
• Provide guidance to other Claims colleagues when needed

About you:

• Relevant experience with Liability claims
• Strong knowledge of insurance industry and claims processes
• Relevant tertiary or industry qualifications
• Experienced in handling legal cases
• Organizational and communication skills
• Analytical and negotiation skills
• Communication Skills in English and Chinese

About QBE

What if you could have a positive impact at work and in the world

At QBE were enabling a more resilient future for our customers communities environment and for our people. Were building momentum to achieve something significant and know our people are at the centre of our success.

Our industry offers interesting and varied careers where you can help people to protect what matters most. As part of the QBE team youll get to spend every day working with people who are passionate talented and kind. And with more than 13000 people working across 27 countries our scale means were big enough for your ambitions yet small enough for you to make a real impact.

QBE Asias operations is part of the QBE International Division and has had a presence in Asia for more than 130 years with offices in: Singapore Hong Kong & Macau Malaysia and Vietnam. We continue to be recognised for our ongoing focus on digital innovation to deliver exceptional value and operational excellence for our customers business partners people and the community. We support ESG efforts through the QBE Foundation which helps to create strong resilient and inclusive communities by focusing investment and efforts on two key areas where we believe we can have the greatest impact climate resilience and inclusion.

Benefits

Excited to share our comprehensive benefits package at QBE!

Flex and hybrid working options

Work from home policy

Paternity leaves matching with maternity leave

Well-being programs

Pensions

Medical benefits

Globally access to online learning via LinkedIn Learning

On top of annual leaves 3 additional days off (Family care leaves)

Study leave

Marriage leave

Internal Appreciation program with points to redeem nice merchandize and life experiences

Join us and enjoy a work environment that values your well-being and personal growth! #EmployeeBenefits #WorkLifeBalance #CareerDevelopment

Join us now so you can be part of our success and we can be part of yours.

Your career at QBE Lets make it happen.

Skills:

How to Apply:

To submit your application click Apply and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.