Customer Success Manager Bilingual (French English)
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Job Location:
Chicago, IL - USA
Monthly Salary:
Not Disclosed
Posted on:
31-10-2025
Vacancies:
1 Vacancy
Job Summary
Lets build the future together!
Working at Teamtailor means working at a young international and fast-paced tech company that offers an ideal workplace for those who want to have a real impact on the growth of an organization and are craving responsibilities. It also means having lots of fun .
Building a diverse team with various backgrounds and expertise is at the core of Teamtailor since its very beginning and is truly part of its strength today! There are no typical profiles each and every team member shares our vision and wants to be part of its success.
Thats why were expanding our Customer Success department and looking for a Customer Success Manager based in Chicago. Our mission is to have the most satisfied customers and we are looking for a strong relationship-builder to join our team and take care of our USA and Canada clients
Within the Customer Success department you find Customer Success Managers Product Specialists Promote Specialists Onboarding Specialists Data Transfer Specialists Implementation Managers who are located in Sweden Finland Spain Colombia Canada the US New Zealand and Australia .
Your key responsibilities will be to:
- Implement and onboard new customers.
- Help our customers unlock the full potential of Teamtailor with everything from marketplace integrations and best practices to training opportunities.
- Work as a strategic advisor & goal-oriented for our customers.
- Work proactively with renewals.
- Build strong relationships.
- Identify new business opportunities with our existing portfolio customers through expansion sales upselling and cross-selling.
- Track customers accounts to identify churn risk and work actively to prevent that risk
- Collect and analyze customers feedback and present it internally
- Together develop and improve ways of working with customer satisfaction.
As a Customer Success Manager at Teamtailor you will be offered:
- Responsibility for your own customer base
- Incredible development opportunities
- The opportunity to work with the markets best product
- Fixed salary with commission benefits
- Be part of a great multicultural team.
Is this you
- Experience in SaaS
- Experience in HR or Recruiting
- Customer Success Experience
- Experience in project leading especially complex projects
- Communication listening collaboration adaptability empathy and negotiation skills
- Engaged creative and solution-oriented
- Have the mindset willing to learn and try new things
- Ability to adapt to a fast-paced environment and rapidly changing market
- Based in Chicago
- Fluent in English & French
- Extra plus for any other language
We value your personality and we believe youre passionate about your work ambitious and work hard to reach your own goals!
Interested
Key Skills
- Administrative Skills
- Time Management
- Diplomatic Skills
- Listening Skill
- Languages Fluency
- Organizational Skill
- Pressure Management
- Discipline Skills
- Communication
- Relationship Management
- Client Services
- Flexibility
- IT Skill
- Orderly Condition
- Secretarial Skill
About Company
Teamtailor is changing the way companies work with employer branding and recruiting online. Want to help us make HR heroes? Working at Teamtailor means joining a young, fast-moving tech company and working with smart people who are passionate about what they do.
