Seeking a Service Coordination Officer for the Commonwealth Home Support Program (CHSP). Offering permanent part-time 3 days a week based in Myrtleford
Role Overview:
The Service Coordination Officer (CHSP & SAH) is responsible for the coordination and scheduling of services within Community Care ensuring timely and appropriate allocation of staff and resources to all contracted programs. This role also provides administrative and customer service support to Community Care Services across Alpine Health and contributes to the effective and efficient operation of services through active participation as a member of the Community Care team.
Key Responsibilities:
Provide comprehensive administration service coordination and support for the effective operation and delivery of Community Care Services with a commitment to continuous improvement and delivery of quality customer focused service including the scheduling of services related to home modifications meals and assistive technology and client transport across SAH and CHSP programs.
Forms and manages relationships across the organisation working with multi-disciplinary teams to establish workforce and individual capacity that fosters high level performance standards compliance and continuous improvement.
Employs professional appropriate communication styles in a range of contexts. Uses a range of techniques to elicit and provide information when working with people and ensures a high regard when working with colleagues.
Manages self to maintain effectiveness inclusive of a commitment to continual professional learning and growth.
Participate in a public holiday rotation roster.
Our Region:
The successful applicant will benefit from:
Applying for the role:
Required Experience:
Unclear Seniority
Alpine Health provides Urgent Care, Hospital, Community Home Care, Home Care Packages, and Residential Aged Care Services for residents and visitors in the Alpine Shire with three main sites in the towns of Bright, Mount Beauty and Myrtleford.