Global Account Manager

About Checkr
Checkr is building the data platform to power safe and fair decisions. Established in 2014 Checkrs innovative technology and robust data platform help customers assess risk and ensure safety and compliance to build trusted workplaces and communities. Checkr has over 100000 customers including DoorDash Coinbase Lyft Instacart and Airtable.

Were a team that thrives on solving complex problems with innovative solutions that advance our mission. Checkr is recognized on Forbes CloudList and is a Y Combinator 2024 Breakthrough Company.

As aGlobal Account Manager you will join an account team to drive growth value and strategic partnership with one of our largest (7 and 8-figure revenue) customers. You will collaborate with Customer Success Solutions Engineering Product and Support to deliver an exceptional customer journey proactively identify new revenue opportunities and serve as a trusted advisor at every level of the customers organization. You will also foster deep executive relationships lead strategic planning and business reviews and steward complex deal negotiations that align with the customers and Checkrs long-term goals.

Job Duties and Responsibilities:

• Establish and maintain strong VP/C-suite relationships guiding the customers strategic direction and cultivating executive-level buy-in for expansions and new product adoption.
• Create a roadmap for increasing revenue through multi-unit adoption (e.g. across new business lines) collaborating cross-functionally with internal teams to execute on shared product roadmaps.
• Lead structured account planning including quarterly business reviews and executive readouts to surface value delivered address challenges and position future product opportunities.
• Negotiate and close high-value contracts ensuring alignment with customer needs Checkrs broader strategy and the spirit of genuine partnership.
• Provide consultative guidance leveraging data and insights to highlight how new features or enhancements can boost operational efficiency and ROI for the client.
• Advocate internally for product improvements by relaying market trends and future needs learned through the clients feedback and business objectives.
• Coordinate with cross-functional partners (Engineering Product Sales Support) to swiftly resolve escalations clarify requirements and ensure a consistent high-quality customer experience.

What you bring:

• 10 years of consultative experience managing and growing large enterprise relationships ( $15M) with complex organizational structures and deep technical/product needs.
• Demonstrated success closing new lines of business in major global accounts navigating multiple stakeholders (EVPs CXOs end-users) in extended sales cycles.
• Proven record of exceeding revenue-based targets with an innovative or disruptive technology solution including detailed account planning and executive communication.
• Skilled at synthesizing technical information and simplifying it for executive audiences while maintaining the ability to discuss product features and integration details with day-to-day practitioners.
• Strong negotiation communication and presentation skillscapable of building credibility and trust at all organizational levels.
• Comfort managing competing priorities in a fast-paced environment juggling multiple large accounts while working cross-functionally to deliver impactful results.
• A collaborative mindset: you thrive when planning executing iterating and celebrating wins with your team and partners.

What youll get

• A fast-paced and collaborative environment
• Learning and development allowance
• Competitive compensation and opportunity for advancement
• 100% medical dental and vision coverage
• Up to $25K reimbursement for fertility adoption and parental planning services
• Flexible PTO policy
• Monthly wellness stipend

At Checkr we believe a hybrid work environment strengthens collaboration drives innovation and encourages connection. Our hub locations are Denver CO San Francisco CA and Santiago Chile. Individuals are expected to work from the office 3 days a -office perks are provided such as lunch four times a week a commuter stipend and an abundance of snacks and beverages. A relocation stipend may be available for those willing to relocate to a Checkr hub location.

Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds including those whose histories are impacted by the justice system in accordance with local state and/or federal laws including the San Franciscos Fair Chance Ordinance.

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