Senior Public Safety Sales Engineer, West Coast

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

About Prepared by Axon

As of October 1 2025 Prepared has officially joined forces with Axona major milestone for both our teams and the public safety community. United by a shared mission to Protect Life Axon and Prepared are ushering in a new era of AI-powered emergency communications. Together were closing the gap between the first call for help and resolution in the fieldempowering responders with the clarity they need when every second counts. 911 is the backbone of public safety in America. But for too long the professionals answering our calls have been let down by outdated technology. Prepared exists to change that. Since launching in 2021 weve used cutting-edge AI to help streamline millions of emergency calls across 49 statessupporting over 90 million people and transforming whats possible in crisis Prepared youre not just joining a teamyoure helping shape the future of emergency services and building a safer more connected world.

Your Impact

As a Senior Public Safety Sales Engineer you are both a technical expert and a storyteller. Youll work closely with Account Executives (AEs) Regional Sales Managers (RSMs) and customers to translate complex technical requirements into compelling solutions. You will lead discovery configure and demonstrate our platform manage technical validations and ensure a smooth handoff to post-sales implementation.

This role is ideal for someone who understands the intersection of technology public safety operations and customer success and who thrives in a mission-driven fast-paced environment.

What Youll Do

• Pre-Sales Solutioning
• Partner with AEs and RSMs to qualify opportunities understand customer challenges and design tailored technical solutions.
• Conduct in-depth discovery with 911 centers emergency management agencies and public safety IT teams.
• Deliver engaging product demonstrations technical workshops and proof-of-concept sessions tailored to the agencys environment.
• Lead and respond to RFPs RFIs and security questionnaires with accuracy and professionalism.
• Translate complex technical concepts into clear benefit-focused explanations for non-technical audiences.

• Technical Leadership
• Serve as the subject-matter expert for Prepareds platform architecture integrations APIs and data workflows.
• Provide configuration and system design guidance based on customer requirements existing CAD/NG911 systems and IT infrastructure.
• Advise agencies on best practices for network security system interoperability and deployment planning.
• Stay up-to-date with public safety software trends standards (NG911 CAD RMS PSAP operations) and competitor offerings.

• Sales Enablement & Collaboration
• Work alongside Sales Product and Engineering to continuously improve our demo environments messaging and field readiness.
• Collect and relay customer feedback to influence product roadmap and technical documentation.
• Support proposal teams with technical content diagrams and specifications.
• Assist marketing and partner teams in developing technical collateral webinars and events.

• Customer Advocacy
• Build trust with agency decision-makers IT administrators and operations leaders by demonstrating deep understanding of public safety workflows.
• Ensure technical confidence throughout the sales cycle to accelerate buying decisions.
• Represent Prepared at tradeshows conferences and industry events as a technical ambassador.

What You Bring

• Several years of experience working directly in or selling to Public Safety Answering Points (PSAPs) or emergency communications environments (e.g. as a PSAP Director or equivalent).
• 37 years of experience as a Sales Engineer Solutions Engineer or Technical Consultant within software/SaaS sales and/or a strong understanding of public safety emergency communications or government technology (e.g. 911 CAD NG911 or dispatch systems)
• Strong ability to articulate complex technical concepts to both technical and non-technical audiences.
• Proven presentation storytelling and consultative selling skills with a track record of coaching and enabling sales teams.
• Experience supporting government procurement cycles RFPs and security/compliance processes.
• Collaborative adaptable and mission-drivenable to navigate a high-growth high-impact environment with agility.
• Willingness to travel up to 40% for customer meetings tradeshows and on-site demos.

Additional Requirements

• Previous hands-on PSAP or emergency communications experience (dispatcher supervisor or comms center manager).
• Familiarity with Axon Prepared or other leading public safety platforms.
• Experience designing onboarding or sales enablement programs.
• Experience integrating with public safety technologies (CAD RMS NG911 systems cloud-based communications).
• Knowledge of government procurement processes and funding mechanisms.

Work Location

This is a fully remote position open to candidates based anywhere in the United States. Due to the nature of the role up to 40% travel is required for activities such as customer meetings training sessions and industry events. Applicants who are based within the Central Mountain or Pacific time zones are encouraged to apply.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical Dental Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

Pay Transparency

Axon offers a comprehensive total compensation package which includes base salary a generous annual bonus and company equity.

The starting base annual pay for this role is between $120000.00 - $160000.00 excluding commission bonuses and more annually depending on your geographic market. The actual base salary will vary based on several factors including level function training transferable skills work experience business needs and locationoften a combination of these elements.

Our benefits are designed to support you physically financially and emotionallythrough lifes major milestones and in your everyday moments. To learn more about our benefits please visit

Dont meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.