Lactation Supp Consultant

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional ethical physical and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth dignity and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET Managing Up Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees experiential journeys to ensure strong communication ease of access to information and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organizations vision fulfills the mission and abides by the I CARE values

• Utilizes strong knowledge base in lactation support or womens health to educate the patient in various settings grief support as needed and the overall childbearing familys educational needs. Maintains an open line of communication with Nurse Director Clinical Manager and Charge Nurses regarding actual or potential issues related to patient education/lactation.

• Provides consultative support to the staff and physicians and serves as a problem solver. Provides clinical resource expertise to clinicians and providers. Collaborates to foster healthy relationships in the work environment such as mitigation of conflict.

• Improves nurse satisfaction by serving as a role model and mentor as evidenced by the annual RN-RN teamwork score and interprofessional relationship score.

• Assesses patients educational and/or lactation support needs and provides clinical support and resources to maternal patients across the entity and in the community.

• Assesses for staff educational needs then plans develops and implements programs related to patient educational needs to include lactation. Acts as a model and coaches staff in effective verbal non-verbal and written communication which includes active listening and teaching.

• Facilitates the planning development and implementation of prenatal and/or breastfeeding education classes at the direction of leadership.

• Role models highly developed assessment clinical documentation leadership and analytical skills; integrates and contributes to professional practice standards policies procedures protocols and leads improvements in patient safety-related processes. Contributes to development of service line and hospital standards and guidelines.

• Leads and supports ongoing initiatives to improve quality and safety scores on the unit and hospital scorecards through peer-to-peer accountability reporting near misses and identifying solutions by collaborating with the interprofessional team. Role models situational awareness using teachable moments to improve safety.

• Follows the standards related to regulatory requirements and professional practice as outlined in the Houston Methodist Professional Nursing Practice document. Participates in the maternal and/or neonatal QAPI meetings collecting and analyzing data as appropriate.

• Models independent time management effectively and prioritization of daily tasks. Actively participates in the stewardship and efficient utilization of resources and needs including unit capital and operational budgets.

• Contributes towards meeting department financial targets on unit-based scorecard through decreasing length of stay optimizing efficiency and other areas according to department specifications.

• Leads and identifies opportunities for practice changes and performance improvement. Investigates and incorporates evidence-based practices which are presented to shared governance and leadership. Functions willingly as a change agent adapts to unexpected changes converting ideas and plans into action.

• Actively participates in designated hospital and shared governance committees disseminating necessary information to staff. Maintains personal professional development through organization membership attendance at seminars workshops and other educational programs to ensure awareness of current developments and trends in patient educational needs. Completes and updates the individual development plan (IDP) on an on-going basis

• Bachelors degree or higher from an accredited school of Nursing

• Three years clinical experience in lactation support mother/baby and/or patient educational activities/programs

• RN - Registered Nurse - Texas State Licensure -- Compact Licensure - Must obtain permanent Texas license within 60 days (if establishing Texas residency) AND
• BLS - Basic Life Support or Instructor (AHA) AND
• NRP - Neonatal Resuscitation or Instructor (AHAAAP) AND
• Magnet ANCC-recognized certification in Women Services specialty: CLC RNC-OB RNC-MNN IBCLC RNC-NIC CCNR(N) or NPS

• Demonstrates the skills and competencies necessary to safely perform the assigned job determined through on-going skills competency assessments and performance evaluations

• Sufficient proficiency in speaking reading and writing the English language necessary to perform the essential functions of this job especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients physicians family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Ability to build evidence-based practice into the clinical setting

• Demonstrates ability to plan organize and follow through on assignments and/or projects

• Exhibits leadership abilities including collaborative consultative and coaching skills

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional Yes
• Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster Severe Weather Events etc) regardless of selection below.

• On Call* No

TRAVEL**
**Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Since its founding in 1919 Houston Methodist Hospital has earned worldwide recognition. Houston Methodist Hospital is affiliated with the Weill Medical College of Cornell University and New York-Presbyterian Hospital one of the nations leading centers for medical education and 2020 U.S. News & World ReportnamedHouston Methodist Hospitalto its top ranked Honor Roll for the fourth time and second consecutive year. 2020 also marked the ninth year in a row Houston Methodist Hospital has been named the No. 1 hospital in Texas. Houston Methodist Hospital directs millions of research dollars into patient care and offers the latest innovations in medical surgical and diagnostic techniques. With 952 operating beds 85 operating rooms and over 8000 employees Houston Methodist offers complete care for patients from around the world.

The same high-quality care for which Houston Methodist is known is available at several Emergency Care Centers in Houston and the surrounding areas. These Emergency Care Centers house exam rooms full digital radiography suite low radiation dose 16-slice CT scan ultrasound and a full on-site stat chemistry lab.