Operations Analyst Broking

Kuala Lumpur - Malaysia

Yearly Salary: MYR 1 - 2

Posted on: 12 days ago

Vacancies: 1 Vacancy

Job Summary

Company:

MMC Corporate

Description:

We are seeking a talented individual to join our Insurance Operations team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers Kuala Lumpur office. This is a hybrid role that has a requirement of working as per respective teams arrangement

Operations Executive - Policy Servicing/Policy Processing(Supporting Hong Kong)

Broking Operations (Policy Processing)

The policy processing/servicing team efficiently processes insurance policies for the Hong Kong market ensuring compliance and a smooth experience for clients.
The team handles policy servicing requests such as amendments and renewals for the Hong Kong market working closely with clients brokers and underwriters.
They provide customer support to policyholders in Hong Kong addressing inquiries and resolving issues related to policy coverage claims and payments.

We will count on you to:

Perform tasks associated with processes such as Policy Endorsement Client Policy Management Generation of Quotation Bills and Invoices
Ensures timely and accurate production/processing of complex documents/information (includes report preparation)
Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships.
Ensure timely communication with clients and colleagues by offering updates and resolutions when required
Ensure adherence to policies and procedures as per organizations standards and SOPs
Take part in investigation on queries and errors as well as assisting in developing action plan to drive improvement

What you need to have:

At least a Bachelors degree in any field
High Proficiency in using MS Office Application
Ability to read and write Chinese.
Good work ethics with high level of integrity detailed oriented compliant and process driven

What makes you stand out:

1 - 2 years experience in Policy Processing/ Policy Servicing role.
Good communication and interpersonal skills
Willing to learn and take on new challenges
Excellent coordination skills and ability to work with multiple stakeholder

Marsh a business of Marsh McLennan (NYSE: MMC) is the worlds top insurance broker and risk advisor. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Required Experience:

Company:MMC CorporateDescription:We are seeking a talented individual to join our Insurance Operations team at Marsh & McLennan Asia Business Services (MMABS). This role will be based in our Pavilion Damansara Corporate Towers Kuala Lumpur office. This is a hybrid role that has a requirement of work...

Company:

MMC Corporate

Description:

Operations Executive - Policy Servicing/Policy Processing(Supporting Hong Kong)

Broking Operations (Policy Processing)

The policy processing/servicing team efficiently processes insurance policies for the Hong Kong market ensuring compliance and a smooth experience for clients.
The team handles policy servicing requests such as amendments and renewals for the Hong Kong market working closely with clients brokers and underwriters.
They provide customer support to policyholders in Hong Kong addressing inquiries and resolving issues related to policy coverage claims and payments.

We will count on you to:

Perform tasks associated with processes such as Policy Endorsement Client Policy Management Generation of Quotation Bills and Invoices
Ensures timely and accurate production/processing of complex documents/information (includes report preparation)
Maintains a basic understanding of the core aspects of relevant Insurance and related legislation (customer awareness) and strengthen established relationships.
Ensure timely communication with clients and colleagues by offering updates and resolutions when required
Ensure adherence to policies and procedures as per organizations standards and SOPs
Take part in investigation on queries and errors as well as assisting in developing action plan to drive improvement

What you need to have:

At least a Bachelors degree in any field
High Proficiency in using MS Office Application
Ability to read and write Chinese.
Good work ethics with high level of integrity detailed oriented compliant and process driven

What makes you stand out:

1 - 2 years experience in Policy Processing/ Policy Servicing role.
Good communication and interpersonal skills
Willing to learn and take on new challenges
Excellent coordination skills and ability to work with multiple stakeholder

Required Experience:

Key Skills

Fashion Retail
Academics
CFA
Audio Visual
Concrete Pump
Event Marketing

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About Company

Marsh McLennan

Veritas provides commodity trading and risk advisory to optimize trading strategies and operations by harnessing CTRM systems, advanced analytics, and AI.

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