Manager, Creative Director

Capital One Brand Creative is looking for an experienced innovative strategic creative leader who has managed and led creative teams.

Based on your prior experience this role will focus on site design brand building and performance marketing on or on brand building and performance marketing across a broad set of channels including but not limited to email web direct mail paid digital video and out of home.

You will inspire and drive change while developing and executing world-class effective creative strategies that elevate and bring our brand to life. You know the formula for developing brand-building breakthrough creative that drives results. And youll keep the team ahead of the curve.

What youll do

• Lead and inspire the team to develop strategically-grounded insight-driven creative.

• Manage creative talent (Art Directors Graphic Designers and Copywriters) including a mix of full-time associates contractors and agencies.

• Empower and inspire full-time associates through coaching and help them develop in their careers.

• Collaborate with marketing strategists and internal business clients to understand customer needs positively influencing marketing strategy and the customer experience.

• Demonstrate expert knowledge of advertising and marketing trends and translate business intent into creative strategies and executions that market products effectively.

• Demonstrate an understanding of the intended audience; interprets market research and tests results and uses findings to focus targeted marketing messages.

• Build and maintain relationships with a network of partner groups (digital operations legal etc.) to anticipate and proactively address obstacles and establish Brand Creative as a strategic thought partner.

• Present and influence with a convincing and inspiring style to increase buy-in and open the door for new opportunitiesboth for your team and department.

Who you are

You want to be an EVIDENCE-BASED MARKETER who...

As an INDIVIDUAL:

• Your curiosity is endless. Theres always something else to learn.

• Youre flexible and not afraid of changein fact you welcome the challenge.

• You share your point of view but seek out what might be missing and listen.

• You have big ideas and know the best ones are driven by proof persistence and patience.

• Youre a storyteller. You simplify the complex and compel your audience to act.

• You know how to enjoy yourself. While fun isnt mandatory it certainly seems to follow you.

• You careabout the work your team and the customers you serve.

As a LEADER:

• You value authenticity over perfection. You lead with empathy vulnerability and honesty.

• You deeply invest in understanding the humans around you.

• You say what needs to be said and work hard to find the right words.

• Youre an expert. You also know when youre not and need to find one.

• You use all this to make things happen create amazing work and inspire others.

Candidates must provide a portfolio of their creative work for consideration.

Basic Qualifications

• Bachelors degree or military experience

• At least 3 years of experience leading creative teams

• At least 5 years of experience in Adobe Creative Suite (Illustrator Photoshop InDesign etc.)

Preferred Qualifications

• Creative portfolio that includes produced work for website design and integrated marketing campaigns.

• 5 years of experience as a Creative Director

• 2 years of experience directly managing a creative team

• 2 years of experience in digital design software (ex. Figma Adobe XD etc.)

• Experience at a large in-house creative team

• Experience working with a Fortune 100 brand

• Experience storyboarding sketching or wireframing CX and UI/UX

• Experience with premarket and in market testing tools

• Experience leveraging GAI personalization and optimization tools in creative development and marketing

At this time Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.

Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status exempt or non-exempt status and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting at 1- or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).