Manager Digital Program (ERP)

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Caterpillar is embarking on a bold digital transformation to revolutionize our dealers systems - seamless intelligent and designed for the future. We are developing a scalable modern ERP solution for Caterpillar dealers built on Microsoft Dynamics 365 and Azure Integration Services. This next-generation platform will leverage pre-configured business processes optimized workflows and AI-powered automation to streamline operations accelerate digital capability deployment and elevate customer experience across our global dealer network.

We are seeking a delivery-focused Manager; Digital Program (ERP) to lead cross-functional workstreams and drive development execution of our Dealer ERP template. This high-impact role is part of a newly launched strategic initiative and will serve as a delivery orchestrator aligning teams to program objectives managing risks and dependencies and ensuring consistent high-quality outcomes through scaled Agile practices.

What You Will Do:

• Planning and monitoring program development across teams to ensure alignment with program objectives roadmap and release plans
• Organizing and coordinating teams who work on diverse aspects of digital programs
• Serving as a liaison and building bridges among groups within and outside of the digital field.
• Facilitating key scaled Agile ceremonies coordinating governance meetings and ad-hoc sessions to ensure strategic alignment and decision-making and promote communication and collaboration
• Evolving operating model to optimize scaled Agile delivery across complex cross-functional workstreams driving transparency and continuous improvement
• Leading and mentoring Scrum Masters and PMs Product Owners and scrum teams to foster a high-performing Agile culture
• Identifying escalating and tracking risks issues and cross-team dependencies
• Managing and configuring the Azure DevOps environment to support efficient software delivery enabling reporting features tailored to program needs and enforcing governance policies
• Ensuring tooling integrations for roadmap planning release mapping and demand intake and other program needs

What You Will Have:

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting embracing and achieving objectives.
• Program Management: Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan organize monitor and control the set of projects ensuring efficient utilization of technical and administrative resources to achieve program objectives.
• Change Control: Knowledge of the processes and procedures by which a change is identified evaluated approved monitored and documented; Ability to manage changes in the production environment and processes effectively.
• IT Project Management: Knowledge of project management; ability to plan organize monitor and control IT projects using appropriate technical resources.
  

Considerations For Top Candidates:

• Thorough understanding of the Software Development Life Cycle (SDLC) and extensive experience applying Agile methodology driving Agile Release Train (ART) cadence and structure
• Strong ability to drive product governance
• Ability to build dashboards and identify gaps driven by data
• Proficiency with Azure DevOps (ADO) administration and experience with tools such as Confluence Miro and Aha!
• Extensive experience creating documentation and driving processes standardization and change management
• Proven ability to engage stakeholders and communicate effectively with a strong emphasis on cross-functional collaboration.
• Previous experience leading large scale enterprise initiatives and coordinating vendor contributions
• Experience supporting ERP products such as MS Dynamics 365 preferred

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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