Senior Manager , Operations ( Kitchen)

Delivery Hero

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profile Job Location:

Dhaka - Bangladesh

profile Monthly Salary: Not Disclosed
Posted on: 31-10-2025
Vacancies: 1 Vacancy

Job Summary

We are looking for a Senior Operations Manager to lead and scale our cloud kitchen operations. This role will oversee daily performance ensure operational excellence and drive the launch of new kitchens. The ideal candidate is hands-on data-driven and experienced in managing multi-location F&B or cloud kitchen operations.
 

Key Responsibilities

  • Lead and manage operations across all cloud kitchens to ensure smooth and efficient performance.
  • Track key KPIs such as order accuracy delivery SLA wastage and cost efficiency.
  • Use data insights to improve productivity reduce costs and maintain high-quality standards.
  • Plan build and launch new kitchens from site setup to operational readiness.
  • Ensure compliance with hygiene safety and operational SOPs across all sites.
  • Build train and motivate an operations team focused on consistency and performance.
  • Collaborate with cross-functional teams (Supply Chain Tech Finance Culinary) to meet business goals.

Qualifications :

  • Bachelors degree in Business Operations or related field.
  • 5 years of experience in operations management (F&B cloud kitchen or multi-outlet setup preferred).
  • Strong analytical and problem-solving skills with a data-first mindset.
  • Proven ability to lead teams and deliver results under pressure.
  • Excellent communication and execution skills.

Additional Information :

  • Experience of 2 to 4 year(s) in relevant field
  • The applicants should have experience in the following area(s):
  • Key Account Relationship Management Corporate Sales Marketing Telemarketing
  • Creative problem-solving effective communication and strong interpersonal skills
  • Enjoy working in a vibrant and fast-paced environment
  • Ability to communicate and manage effectively at all levels.

Remote Work :

No


Employment Type :

Full-time

We are looking for a Senior Operations Manager to lead and scale our cloud kitchen operations. This role will oversee daily performance ensure operational excellence and drive the launch of new kitchens. The ideal candidate is hands-on data-driven and experienced in managing multi-location F&B or cl...
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Key Skills

  • Employee Evaluation
  • Continuous Improvement
  • FDA Regulations
  • Management Experience
  • Process Improvement
  • Profit & Loss
  • Operations Management
  • Project Management
  • Strategic Planning
  • Leadership Experience
  • P&L Management
  • Supervising Experience

About Company

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As the world’s leading local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech but driven by people. As one of Europe’s largest tech platforms, we enable ambitious talent to del ... View more

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