Senior Executive, Customer Services
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Job Location:
Dhaka - Bangladesh
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Maintenance & Troubleshooting:
- Achieve monthly quarterly & yearly sales productivity CCR & flexibility targets.
- Maintain Customer Services KPIs.
- Build sustainable relationships and trust with customers through open and interactive communication.
- Provide accurate valid and complete information by using the right methods/tools.
- Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Follow communication procedures guidelines and policies.
- Ensure all customer queries are answered on time; escalate issues to appropriate team members.
- Selling products and solutions.
- Possessing excellent product knowledge to enhance customer support and selling.
- Self motivated dedication towards specific set goals.
Project & Compliance:
- Support execution of plan projects and special assignments.
Technical Expertise:
- Office/Google workspace tools.
- ERP/ORACLE.
- Basic spreadsheet handlings.
- Regular expertise of computing & cloud.
Qualifications :
Minimum Qualifications:
- Education: Business graduate from any reputed University.
- Experience: 4-6 years in manufacturing maintenance preferably in compliant factories.
Preferred Skills:
- Strong problem-solving and team management skills.
- Positive attitude towards managing customers
- High level of communication negotiation planning skills.
- Willing to travel different places where our customers have their factories
Additional Information :
AVERY DENNISON IS AN EQUAL EMPLOYMENT OPPORTUNITY PROVIDER
All qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
Avery Dennison is a materials science and manufacturing company specialized in the design and manufacture of a wide variety of labeling and functional materials. Our expertise and global scale enable us to deliver innovative, sustainable and intelligent solutions to customers all over ... View more
