Director of Mixology Conrad Nagoya

Nagoya - Japan

Monthly Salary: JPY 1 - 2

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Department:

Food and Beverage

Job Summary

Minimum of a senior high school education with a preference for those with a specialty in Hospitality or a related field.

At least 3-4 years of practical experience within a destination bar environment demonstrating a strong acumen for bar operations.

At least 1-2 years of experience in a managerial role within a destination bar environment demonstrating a proven track record in delivering high-quality service and guest satisfaction.

Strong command of English with excellent communication and interpersonal skills enabling effective interaction with guests and team members.

Beverage Knowledge: Comprehensive understanding of food and beverage preparation and a solid foundation in alcohol service.

Leadership Ability: Proven capability to lead train and inspire a team ensuring consistent service excellence and a positive work environment.

Adaptability: Flexible and responsive to dynamic operational needs and guest preferences demonstrating an ability to thrive under pressure.

Positive Attitude: A friendly outgoing personality that creates a welcoming atmosphere for guests.

Commitment: Willingness to work long hours and adapt to the demands of the role with enthusiasm and dedication.

Professionalism: Maintains high standards of personal presentation and a guest-centric approach at all times.

Why Hilton Hilton is a global leader in hospitality offering exceptional guest experiences and career growth opportunities. Our vision is to spread the light and warmth of hospitality and our Team Members are at the heart of our success.

Overview: The Director of Mixology is a key leadership position of the Food and Beverage team. Responsible for leading the creation of premium beverage experiences by curating concept specific cocktail menus and delivering exceptional service through a high performing and inspired mixology team. Ensuring all guests enjoy a memorable experience in line with Hiltons standards.

Key Responsibilities:

Elevate Guest Experience: Curate elevated concept specific beverage programs including signature cocktails and seasonal specials.
Cocktail Creation: Develop best in class cocktails and mocktails that fit withing the venue concepts and maximize the use of local seasonal and sustainable products.
Leadership & Team Development: Lead inspire and develop a high performing knowledgeable bar team fostering a positive work environment.
Operational Efficiency: Manage daily bar operations including inventory control and maintaining setup standards.
Customer Service Focus: Create guest centric welcoming atmosphere and provide recommendations on beverages and local attractions. Address guest feedback promptly to improve service delivery.
Commercial Performance: Forster a culture of performance amongst the team to deliver on all financial commercial and other defined targets.
Awards and Recognition: Strive to be recognized for concept and market relevant awards and recognitions that will elevate the position of the bar and the hotel.
Beverage Knowledge & Sales: Promote bar services confidently and explain menu items to guests.
HACCP: Ensure all practices fully comply with Hiltons defined food safety and HACCP standards.
Compliance & Safety: Adhere to liquor laws and safety standards ensuring a safe environment.
Financial Accountability: Manage financial transactions and stock levels maintaining accurate procedures.
Professional Standards: Maintain cleanliness and uphold Hiltons brand image.
Team Collaboration: Collaborate with other departments to ensure seamless service.
Continuous Improvement: Contribute ideas to enhance operations and stay updated on industry trends.

EOE/AA/Disabled/Veterans

Required Experience:

Director

Minimum of a senior high school education with a preference for those with a specialty in Hospitality or a related field. At least 3-4 years of practical experience within a destination bar environment demonstrating a strong acumen for bar operations. At least 1-2 years of experience in a manageria...