Patient Services Representative

Join the Trojan Family at the Herman Ostrow School of Dentistry of USC!

Since 1897 the Herman Ostrow School of Dentistry has shaped talented students into outstanding dental professionals. Our expert faculty rigorous clinical education and commitment to community care have made us one of the nations top dental schools.

Were not just shaping smiles were shaping the future of dentistry.

About the Role: Patient Services Representative

The Office of Clinical Affairs is looking for a Patient Services Representative who thrives in a fast-paced people-centered environment. This position plays a key role in both patient care and student learning serving as the welcoming face of the clinic and ensuring that every patient experience reflects USCs high standards of excellence and compassion.

If youre enthusiastic customer-focused and detail-oriented this is a great opportunity to join a team that makes a daily impact on the lives of patients students and the broader community.

What Youll Do

• Greet and assist patients during check-in and check-out

• Verify insurance eligibility and process financial transactions

• Maintain accurate patient records and ensure smooth clinic operations

• Support clinic administration and collaborate with dental students faculty and staff

• Deliver top-notch service with professionalism and a smile

What Were Looking For

Wed love to hear from you if youre:

• Friendly and customer-service oriented

• Highly organized with strong attention to detail

• A problem-solver who thrives in a diverse team-based environment

• Comfortable handling multiple priorities with poise and professionalism

Preferred Qualifications:

• Associates degree

• 25 years of dental front office experience

• Proficiency in dental management software (preferably axiUm or Dentrix)

• Experience in a healthcare or dental setting

• Bilingual fluency in English and Spanish strongly preferred

Why Youll Love Working Here

At USC we take pride in creating the best employee experience because when our people thrive so does our mission.

Youll enjoy:

• Comprehensive benefits that support you and your familys well-being

• Work-life balance through supportive programs and resources

• A collaborative inclusive culture where every voice matters

• The chance to be part of a tradition of excellence that dates back more than a century

Learn more about our benefits at

At USC we celebrate diversity equity and inclusion because innovation thrives when everyone feels welcome. Join the Trojan Family where great minds come together to make a global impact.

Will you be one of them FIGHT ON!

The hourly rate range for this position is $22.00 - $23.00. When extending an offer of employment the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position the candidates work experience education/training key skills internal peer equity federal state and local laws contractual stipulations grant funding as well as external market and organizational considerations.

USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.

USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin protected veteran status disability or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance and with due consideration for patient and student safety. Please refer to theBackground Screening Policy Appendix Dfor specific employment screen implications for the position for which you are applying.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at or by email at. Inquiries will be treated as confidential to the extent permitted by law.

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