SunSource and its family of companies represent 200 locations and 3000 employees making up one of North Americas leading value-add industrial distribution companies. We provide customers with products and solutions within Fluid Power Fluid Process Fluid Conveyance General Industrial Components and Industrial Service & Repair.
Our Inside Sales - Customer Service Representatives support and develop relationships with our customers and sales teams. Youll provide the highest degree of customer service and respond to inquiries from customers and Account Managers by accurately and efficiently processing requests for price delivery returns order status order expedites product literature and technical assistance. This position should work with a high attention to detail sense of urgency excellent organization skills and a positive demeanor.
What Youll Do:
Support customers and outside sales team
Prioritize and manage multiple requests in a fast paced environment
Proactively anticipate customers and managers needs
Field 50-100 emails daily
Effectively communicate via email/phone
Proficient in Microsoft Office
Why Youll Love Working for Us:
Industry competitive compensation plan
Medical dental and 401(k)
We also offer tuition reimbursement and training opportunities for talented people with a desire to learn and grow!
What We Need from You:
2 years of experience and/or a 2-year Associates or Technical degree
Exposure to customer service sales and/or purchasing (ideally in a manufacturing or distribution environment) preferred
Proficient with software programs relating to the customer service position including Microsoft Excel Microsoft Word E-mail and vendor pricing programs
Working experience with Trend is a plus
Strong analytical mathematical and mechanical aptitude