Heres What You Need
Bachelors Degree Healthcare Technology Management Information Management Clinical or Business (Required)
8 Years Administering an enterprise-wide multi-tier ServiceNow/CA production environment including the delegation of groups modification of CMS workflows business rules UI configuration ACLs dictionary catalog items reports and updates. (Required)
Experience working directly with customers to understand their business needs and facilitate the translation of those business needs into a set of systematic specifications for configuration in ServiceNow. (Required)
Experience integrating CMMS with third-party tools (Required)
Experience with CMMS patch and version upgrades and implementing related best practices. (Required)
IT-ILC - IT Infrastructure Library Certification within 12 months (Required)
What You Will Do
Under the direction of Healthcare Technology management Support Manager the Sr. Applications Support Engineer is responsible for supporting applications and systems used by HTM employees with emphasis on the HTM Service Management system ServiceNow. These responsibilities include but are not limited to conducting business process engineering tasks systems analysis requirements analysis design implementation and testing as well as responding to End User Computing (EUC) tickets and creating technical documentation. The SAA works to continuously enhance their skill sets in interpersonal relationships software engineering practices and processes. The SAA recommends and implements systems development standards operating procedures tools and technologies. The SAA works in a collegial manner with customers internal teams and management to achieve results. Some overtime and weekend work may be required to meet deadlines or respond to emergencies.
Additional perks of being a Texas Health HTM Application Systems Analyst
Benefits include 401k PTO medical dental Paid Parental Leave flex spending tuition reimbursement student Loan forgiveness as well as several other benefits.
Delivery of high quality of patient care through nursing education nursing research and innovations in nursing practice.
Strong Unit Based Council (UBC).
A supportive team environment with outstanding opportunities for growth.
Learn more about our culture benefits and recent awards.
Do you still have questions or concerns Feel free to email your questions to .
HTM Application Systems Analyst III Biomed
Bring your passion to Texas Health so we are Better Together
*****
Work location: 612 East Lamar Blvd Arlington TX 76011
Primarily remote however must live in Texas area or be willing to relocate
Work hours: Full-time Days (Monday Friday 8:00am to 5:00pm) for 40 hours
Biomed Department highlights:
Flexible Schedule - work/life balance
Innovative collaborative and fast-paced environment
Join an inclusive and supportive team
Diverse team with an ever-changing array and scope of projects
Required Experience:
IC
With 24 hospitals around Dallas-Fort Worth, Texas Health Resources provides care in most North Texas communities. Call 1-877-THR-WELL for more information.