The Opportunity:
Gloo is growing fast and accurate dependable billing and collections are at the heart of that growth. The Billing & A/R Specialist will be a key player on our Finance & Accounting team - responsible for keeping our order-to-cash engine running smoothly and ensuring every contract invoice and payment reflects Gloos professionalism and excellence.
This is an exciting role for a detail-oriented accounting professional who enjoys owning a process from start to finish - entering contracts issuing invoices and ensuring payments are applied and reconciled accurately. Youll collaborate closely with Sales Customer Success and Accounting to make sure the entire customer experience - from agreement to cash - is seamless.
The right person loves structure process and precision but also spots opportunities to make things even better. Youll have visibility across the business a voice in improving how we operate and a clear line of sight to the impact your work has on Gloos success. If youre looking to grow in a high-performing accounting team and help build reliable systems that scale this is your opportunity.
What Youll Be Doing:
- Contract Administration: Review enter and maintain customer contracts renewals amendments and terminations in Sage Intacct and related systems; validate pricing schedules and billing terms per approved contract documentation and 606 analyses prepared by Accounting.
- Billing Operations: Generate and send accurate timely invoices across subscription milestone and usage models; troubleshoot discrepancies and resolve billing inquiries with Sales and Customer Success.
- Accounts Receivable Ownership: Monitor and reconcile the A/R subledger and GL; apply cash promptly; run a professional consistent collections cadence; analyze aging and partner internally to reduce DSO.
- Payment Gateways & Methods: Monitor Stripe/Braintree and other methods; minimize failures expired cards and disputes; support integration health and reconciliation; surface fee/flow optimizations.
- Controls Documentation & Close Support: Maintain clean audit trails; build/update SOPs for continuity; prepare schedules/recons for internal/external audit; support a smooth month-end close.
- Cross-Functional Partnering: Coordinate with Sales Rev Ops Accounting and Delivery to keep contract data billing and collections aligned and predictable.
What Were Looking For:
- Bachelors in Accounting Finance or related field
- 35 years in billing A/R or accounting operations (SaaS or multi-entity experience a plus)
- Hands-on ERP experience; Sage Intacct strongly preferred; exposure to Salesforce Ramp Planful helpful
- Advanced Excel (LOOKUP/XLOOKUP pivots multi-sheet reconciliations)
- Meticulous organized and deadline-reliable; able to run a process day-in/day-out while improving it pragmatically
- High EQ; presents professionally with customers and internal stakeholders; clear written and verbal communicator
- You resonate with Gloos purpose and like serving teams that serve others
Bonus points for:
- Familiarity with ASC 606 and revenue recognition principles
- Experience with payment environments or gateways (Stripe Braintree etc.)
- Experience from an accounting firm background (CPA not required)
Job Location: Hybrid in Boulder CO
Compensation: $65000 - 80000
Our Team Members Enjoy:
- Competitive compensation and discretionary performance bonus commensurate with experience
- Flexible PTO policy and state-compliant sick leave to support your well-being
- Medical Dental and Vision plans with up to 90% coverage for employees
- Generous employer HSA contributions for HDHP elections
- Employer-sponsored 401k program with a 2% employer match
- Learning & Development stipend available after 6 months of employment
- Paid Parental Leave
- A dynamic talented team dedicated to changing the world and building an incredible business
- Onsite and virtual social events to keep us connected in our hybrid work environment
- Beautiful office space in downtown Boulder on Pearl Street steps from coffee shops and blocks from hiking trails
Applicants must be currently authorized to work in the United States on a full-time basis. At this time Gloo is only able to consider candidates who are U.S. Citizens or U.S. Permanent Residents.
Gloo is committed to providing an inclusive and accessible experience for all candidates. If you require a reasonable accommodation during the application or interview process please contact us at to let us know how we can support you.
This job is posted until filled.
Required Experience:
IC
The Opportunity: Gloo is growing fast and accurate dependable billing and collections are at the heart of that growth. The Billing & A/R Specialist will be a key player on our Finance & Accounting team - responsible for keeping our order-to-cash engine running smoothly and ensuring every contract in...
The Opportunity:
Gloo is growing fast and accurate dependable billing and collections are at the heart of that growth. The Billing & A/R Specialist will be a key player on our Finance & Accounting team - responsible for keeping our order-to-cash engine running smoothly and ensuring every contract invoice and payment reflects Gloos professionalism and excellence.
This is an exciting role for a detail-oriented accounting professional who enjoys owning a process from start to finish - entering contracts issuing invoices and ensuring payments are applied and reconciled accurately. Youll collaborate closely with Sales Customer Success and Accounting to make sure the entire customer experience - from agreement to cash - is seamless.
The right person loves structure process and precision but also spots opportunities to make things even better. Youll have visibility across the business a voice in improving how we operate and a clear line of sight to the impact your work has on Gloos success. If youre looking to grow in a high-performing accounting team and help build reliable systems that scale this is your opportunity.
What Youll Be Doing:
- Contract Administration: Review enter and maintain customer contracts renewals amendments and terminations in Sage Intacct and related systems; validate pricing schedules and billing terms per approved contract documentation and 606 analyses prepared by Accounting.
- Billing Operations: Generate and send accurate timely invoices across subscription milestone and usage models; troubleshoot discrepancies and resolve billing inquiries with Sales and Customer Success.
- Accounts Receivable Ownership: Monitor and reconcile the A/R subledger and GL; apply cash promptly; run a professional consistent collections cadence; analyze aging and partner internally to reduce DSO.
- Payment Gateways & Methods: Monitor Stripe/Braintree and other methods; minimize failures expired cards and disputes; support integration health and reconciliation; surface fee/flow optimizations.
- Controls Documentation & Close Support: Maintain clean audit trails; build/update SOPs for continuity; prepare schedules/recons for internal/external audit; support a smooth month-end close.
- Cross-Functional Partnering: Coordinate with Sales Rev Ops Accounting and Delivery to keep contract data billing and collections aligned and predictable.
What Were Looking For:
- Bachelors in Accounting Finance or related field
- 35 years in billing A/R or accounting operations (SaaS or multi-entity experience a plus)
- Hands-on ERP experience; Sage Intacct strongly preferred; exposure to Salesforce Ramp Planful helpful
- Advanced Excel (LOOKUP/XLOOKUP pivots multi-sheet reconciliations)
- Meticulous organized and deadline-reliable; able to run a process day-in/day-out while improving it pragmatically
- High EQ; presents professionally with customers and internal stakeholders; clear written and verbal communicator
- You resonate with Gloos purpose and like serving teams that serve others
Bonus points for:
- Familiarity with ASC 606 and revenue recognition principles
- Experience with payment environments or gateways (Stripe Braintree etc.)
- Experience from an accounting firm background (CPA not required)
Job Location: Hybrid in Boulder CO
Compensation: $65000 - 80000
Our Team Members Enjoy:
- Competitive compensation and discretionary performance bonus commensurate with experience
- Flexible PTO policy and state-compliant sick leave to support your well-being
- Medical Dental and Vision plans with up to 90% coverage for employees
- Generous employer HSA contributions for HDHP elections
- Employer-sponsored 401k program with a 2% employer match
- Learning & Development stipend available after 6 months of employment
- Paid Parental Leave
- A dynamic talented team dedicated to changing the world and building an incredible business
- Onsite and virtual social events to keep us connected in our hybrid work environment
- Beautiful office space in downtown Boulder on Pearl Street steps from coffee shops and blocks from hiking trails
Applicants must be currently authorized to work in the United States on a full-time basis. At this time Gloo is only able to consider candidates who are U.S. Citizens or U.S. Permanent Residents.
Gloo is committed to providing an inclusive and accessible experience for all candidates. If you require a reasonable accommodation during the application or interview process please contact us at to let us know how we can support you.
This job is posted until filled.
Required Experience:
IC
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