Manager Network Infrastructure & Studio Support
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Job Location:
Madison, OH - USA
Monthly Salary:
$ 146100 - 219100
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Why PlayStation
PlayStation isnt just the Best Place to Play its also the Best Place to Work. Today were recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5 PlayStation4 PlayStationVR PlayStationPlus acclaimed PlayStation software titles from PlayStation Studios and more.
PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation technology and play to explore our open positions and join our growing global team.
The PlayStation brand falls under Sony Interactive Entertainment a wholly-owned subsidiary of Sony Group Corporation.
We are seeking a skilled and experiencedManager: Network Infrastructure & Studio Support to lead the team responsible for delivering robust secure and high-performance network services across our global portfolio of game development studios. Location: Hybrid Primarily remote with travel to studios in the US UK and EU
Role Summary
Were looking for a Network Infrastructure Manager to lead a small distributed team focused on delivering secure resilient and high-performance network services to our game development studios.
This role leads all aspects of engineers supporting studios across North America Europe and Asia Pacific. It blends operational oversight with technical depth to ensure LAN remote access and connectivity services meet the demanding needs of creative and live operations teams.
While not a hands-on engineering role youll bring the experience to review question and guide technical decisions ensuring quality and stability across our infrastructure.
Key Responsibilities
- Lead and develop a globally distributed team supporting studio network infrastructure and services.
- Act as a partner concern point for complex or high-impact issues ensuring timely resolution and transparent communication.
- Oversee delivery of LAN remote access and connectivity platforms that support both development and live operations.
- Work closely with studio technology teams to align service delivery with production requirements and timelines.
- Contribute to annual budgeting and planning discussions for studio network infrastructure.
- Manage relationships with vendors and service providers ensuring contract performance and service quality.
- Support the evolution of a global follow-the-sun operational model to enhance availability and responsiveness.
- Champion standards and processes that reinforce reliability performance and security across all studio environments.
Required Qualifications
- 5 years of demonstrated ability in enterprise or studio network infrastructure including 2 years leading teams.
- Expertise in LAN technologies design and operations.
- Familiarity with Palo Alto Juniper and Meraki platforms in a multi-site enterprise setting.
- Solid understanding of remote access and cloud connectivity solutions.
- Demonstrable ability managing distributed teams and coordinating cross-regional operations.
- Superb communication skills with both technical and non-technical partners.
- Experience engaging with internal partners in demanding fast-paced environments.
- Willingness to travel internationally on a quarterly basis (US UK and EU).
Desired Skills
- Background in the gaming or digital media industry particularly supporting creative or development environments.
- Knowledge of SD-WAN infrastructure-as-code or DevOps principles in network operations.
- Exposure to live operations or real-time production support.
- Understanding of ITIL or other service management frameworks.
- Experience supporting 24/7 or multi-time-zone operational teams.
Work Expectations & Impact
This is a hybrid remote-first role with occasional on-site collaboration. Youll play a key part in ensuring developers have the stable secure connectivity they need to create world-class games and that live operations stay smooth under pressure.
Success in this role means maintaining high availability consistent studio satisfaction and dependable connectivity wherever our teams work.
Please refer to our Candidate Privacy Noticefor more information about how we process your personal information and your data protection rights.
At SIE we consider several factors when setting each roles base pay range including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge skills experience and location.
In addition this role is eligible for SIEs top-tier benefits package that includes medical dental vision matching 401(k) paid time off wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package. Clickhere to learn more.
The estimated base pay range for this role is listed below.
$146100 - $219100 USD
Equal Opportunity Statement:
Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity gender expression and gender reassignment) race (including colour nationality ethnic or national origin) religion or belief marital or civil partnership status disability age sexual orientation pregnancy maternity or parental status trade union membership or membership in any other legally protected category.
We strive to create an inclusive environment empower employees and embrace diversity. We encourage everyone to respond.
PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.
Required Experience:
Manager
Key Skills
- Active Directory
- VMware
- Cloud
- Windows
- Infrastructure
- Linux
- Troubleshoot
- Desktop
- PC
- Backup
- laptops
- Problem Resolution
- Setup
- hardware
- Technical Support
About Company
Explore the new generation PlayStation 4 and PS5 consoles - experience immersive gaming with thousands of hit games in every genre to rewrite the rules for what a PlayStation console can do.
