At Dow we believe in putting people first and were passionate about delivering integrity respect and safety to our customers our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. Were a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.If youre looking for a challenge and meaningful role youre in the right place.
Dow (NYSE: DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting.
Dow has an opportunity for an Associate TS&D Specialist based in Mexico City (MEX) for the Packaging and Specialty Plastics (P&SP) business unit.
The Associate TS&D Specialist is part of the Technical Service & Development organization a customer-facing branch of R&D. This role supports customer needs by providing technical expertise and technical service related to the use handling and management of Dow products. This role is also responsible for the management of customer technical complaints and assistance in the development of new applications.
In this position you will need conceptual knowledge of theories practices and procedures in Materials Science Chemical Engineering Chemistry or related fields along with general business knowledge gained through education or prior experience. Strong communication skills are essential as you will exchange clear and concise information with key stakeholders across organizations such as Sales Marketing and Quality as well as collaborate with peers in the Technical Service organization in other countries and regions. You will be part of a regional team distributed throughout Latin America.
Responsibilities Duties projects tasks and activities you would be responsible for in this role
Develops value-creating solutions for the customer in response to presented problems with defined scope and impact
Supports effective investigation and resolution of customer technical complaints
Collaborates effectively; presents research project updates and demonstrates capability to influence audience with effective presentation skills
Contributes to projects to qualify existing products at a defined portfolio of customers managed in partnership with a sales representative
Communicates and appropriately documents work in the form of internal reports/presentations
Effectively applies the scientific method to solve technical problems
Under guidance of senior colleagues develops hypotheses plans and executes effective experiments generates reproducible data interprets results and modifies hypotheses appropriately
Develops prototypes and applications tests properties generating well-organized data
Participates in the generation of ideas and data to support the development of intellectual capital
Effectively protects Dow intellectual capital when working with customers through appropriate use of secrecy and JD agreements
Acquires understanding of Dows technologies
Serves as an information resource for the project team and stakeholders
Qualifications and requirements
A minimum of a Bachelors Degree in Chemical Engineering Materials Science Chemistry or a Science-related discipline.
Applicants should have a maximum of 24 months since graduation to be eligible for this position.
Availability to travel up to 30% of the time.
Drivers license
Advanced proficiency in written and spoken English.
The position is based in Mexico City (MEX).
Your Skills:
Technical Support
Project Management
Learning Agility
Communication
Curious Mindset
Cross-Functional Work
Organizing Planning and Prioritizing Work
Benefits What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay your health your life your future and your bring your background talent and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
Join our team we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the worlds leading materials science companies serving customers in high-growth markets such as packaging infrastructure mobility and consumer global breadth asset integration and scale focused innovation leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30countries and employ approximately36000 people. Dow delivered sales of approximately$43 billionin 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative customer-centric inclusive and sustainable materials science company in the world by visiting.
As part of our dedication to inclusion Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value but also have a more fulfilling career. Further information regarding Dows equal opportunities is available on .
Required Experience:
IC
Dow is a materials science company that offers a wide range of products and services, including agricultural films, construction materials, and medical packaging. We are committed to innovation and sustainability.