Manager, Enterprise Applications
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Job Location:
Monthly Salary:
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
Helping careers take flight. Reshaping an industry. Enable your career to be Made on Duck Creek.
WHO WE ARE:
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built enabling the industry to capitalize on the power of the cloud to run agile intelligent and evergreen operations. Our modern SaaS solutions help insurers set a new standard and revolutionize how consumers interact with insurance companies.
Authenticity purpose and transparency are core to Duck Creek and we believe insurance should be there for individuals and businesses when where and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite and all are available via Duck Creek OnDemand. With more than 1000 successful implementations to date Duck Creek removes the IT burden for insurers so they can focus on the business of insurance.
We have a flock of more than 1700 employees across the globe and are proud to be a Flexible-First employer. We empower our employees with the choice to work from an office from home or on a hybrid schedule. Our flexible-first environment fosters productivity inclusion collaboration and ensures a consistent employee experience regardless of location.
If working in a fast-paced rapidly evolving company that is transforming one of the worlds oldest and largest industries sounds exciting let us are excited you are considering Duck Creek as a future employer and hope you decide to join The Flock!
To learn more about us visit and follow us on our social channels for the latest information LinkedIn and Twitter.
This is a full time position- we can not consider B2B employment agreements.
TITLE:Manager- Enterprise Applications
WHAT YOULL DO: The Manager - Enterprise Applications is a key leadership role within Duck Creek Technologies responsible for overseeing the strategy execution and continuous improvement of enterprise applications that support critical business functions. This role ensures alignment between technology solutions and business objectives enhances operational efficiency and leads a high-performing team in the development and management of enterprise systems. The Manager plays a pivotal role in optimizing processes driving system adoption and ensuring robust integrations across platforms to enable seamless business operations.
Lead an enterprise applications team overseeing the development configuration maintenance and optimization of business-critical systems such as Workday ServiceNow and other enterprise platforms.
Develop and execute a strategic roadmap for enterprise applications ensuring alignment with organizational goals scalability and long-term business needs.
Drive business process automation and optimization identifying opportunities to improve efficiency through system enhancements and integration.
Manage cross-functional collaboration partnering with IT business stakeholders and vendors to ensure enterprise applications effectively support company objectives.
Oversee enterprise system upgrades migrations and implementations ensuring minimal disruption and maximum adoption.
Establish and enforce governance policies best practices and security measures for enterprise applications ensuring compliance with regulatory and industry standards.
Drive data integrity reporting and analytics capabilities ensuring that enterprise applications provide actionable insights to leadership.
Lead vendor and contract management for enterprise software solutions negotiating agreements and ensuring service levels are met.
Develop and maintain KPIs and performance metrics to track the effectiveness of enterprise applications and identify areas for improvement.
Build and manage a high-performing team providing mentorship career development and fostering a culture of innovation and accountability.
Serve as the escalation point for major system issues coordinating with IT and support teams to ensure timely resolution.
Maintain a deep understanding of emerging enterprise technologies and recommend innovations that drive competitive advantage.
WHAT YOUVE DONE:
Bachelors or Masters Degree and/or equivalent experience relevant to functional area
5 years of experience in enterprise application administration with a focus on Financial and ITSM systems.
Supervisory and strategic leadership experience.
KNOWLEDGE SKILLS ABILITIES & BEHAVIORS:
Previous experience in a global software company.
Strong leadership and team management skills.
In-depth knowledge of enterprise systems preference to Workday and ServiceNow.
Experience with system integrations and data migration.
Proficiency in developing and implementing system enhancements.
Excellent problem-solving and analytical skills.
Ability to manage multiple projects and priorities simultaneously.
Strong communication and interpersonal skills.
Knowledge of regulatory requirements and compliance standards.
Ability to work collaboratively with cross-functional teams.
Strong vendor management skills.
Attention to detail and commitment to data integrity.
Ability to develop and maintain comprehensive documentation.
Proficiency in training and supporting end-users.
Strong project management skills.
Commitment to continuous improvement and innovation.
WHAT ADDITIONAL INFORMATION YOU MAY WANT TO KNOW:
Travel:10% Travel
Location: Remote Poland or Hybrid out of Warsaw office
Work Authorization: Legally authorized to work in the country of job location. The Company does not sponsor visa petitions for this position.
WHAT WE STAND FOR:
Our global company celebrates & leverages the differences each employee brings to the table. Our success is a direct result of an inclusive culture where opportunities to learn from one another occur regardless of title seniority or background. This collaborative and team-oriented approach is at the core of how we operate andcontinuously improve our products services and such Duck Creek is committed to providing equal opportunity to all employees and applicants to recruit hire train and reward employees for their individual abilities achievements and experience without regard to race color gender religion sexual orientation age national origin disability marital military or any other protected status.
We strive to be an example to the world of inclusion diversity and equity in all things where employees are free to be their authentic selves in the workplace and in the communities in which we believe in leading by example and are proud of the diversity of our team and our shared commitment to our Core Values: We Prioritize Respect; We Listen; We Care; We Add Value; and We Lead.
To learn more about our inclusive company culture values DE&I initiatives and people please visit: let us know if you encounter accessibility barriers with our web content by sending an email to .
Privacy Notice:By submitting your application you acknowledge that Duck Creek Technologies may collect and process your personal data for recruitment purposes in accordance with ourPrivacy Noticeand applicable data protection laws.
Duck CreekTechnologies does not accept nor will we pay a fee for any hires resulting from unsolicited headhunter or agency resumes.
#LI-HS
#LI-Remote
Required Experience:
Manager
Key Skills
- SAAS
- Customer Service
- Cloud
- Healthcare
- Account Management
- CRM
- Salesforce
- Infrastructure
- Client Relationships
- New Customers
- Territory
- Trade shows
- Sales Goals
- Sales Process
- Analytics
About Company
Property & Casualty Insurance is one of the largest, most complex and powerful industries in the world–and it’s being turned on its head by the digital age. Mobile devices, the sharing economy, and everyday online experiences from the likes of Amazon and Uber are forcing every insura ... View more
