Open Order Specialist (Inside Sales Support)
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Job Location:
Pewaukee, WI - USA
Monthly Salary:
USD 21 - 24
Posted on:
30-10-2025
Vacancies:
1 Vacancy
Job Summary
Power/mation has an immediate opening for an Open Order Specialistto support our Inside Sales team by tracking open orders expediting issues coordinating fulfillment maintaining clear communication between internal teams suppliers & customer to ensure timely delivery. This role is essential to maintaining the accuracy responsiveness and reliability our customers expect from every Power/mation experience.
This is a full-time position working Monday-Friday and can be based out of our Saint Paul Minnesota or Pewaukee Wisconsin office.
Were a team that values collaboration and exceptional this role youll have the opportunity to make a real impact work with talented professionals and grow your career in a supportive forward-thinking environment.
What Youll Do
- Monitor and track the status of customer orders shipments and deliveries.
- Communicate with suppliers customers and sales teams to confirm schedules and resolve delays.
- Coordinate with purchasing inside sales and logistics to ensure timely product availability.
- Maintain accurate records of order status delivery timelines and customer inventory levels.
- Expedite urgent orders and prioritize based on customer needs or back-orders.
- Troubleshoot supply-chain bottlenecks or disruptions in collaboration with purchasing.
- Partner with other sales personnel and departments to deliver exceptional customer service.
- Prepare regular open-order reports and assist with quarterly customer-review meetings.
- Perform additional duties as needed to ensure a positive customer experience.
What Were Looking For
- 2 years of customer service or order management experience ideally in industrial automation manufacturing or distribution
- Intermediate ERP-system experience (Epicor Profit 21 / P21 preferred)
- HubSpot experience is also a plus
- Strong communication and organizational skills
- Ability to manage multiple priorities in a fast-paced environment
- Professional customer-focused attitude with a problem-solving mindset
ABOUT POWER/MATION
With a rich history dating back to 1961 Power/mation is at the forefront of the automation industry. We partner with customers across Minnesota Wisconsin Illinois Iowa Nebraska and the Dakotas with innovative solutions in motion control logic control robotics pneumatics software sensors vision machine safety power transmission control panel components and services. Visit our website atto learn more about our history and future.
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
About Company
Power/mation is an industrial automation distributor and solutions provider with multiple locations in the Midwest including MN, WI, IA, IL, ND, and SD.
