Senior Business Analyst

Coface

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profile Job Location:

Bengaluru - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

MISSION :

Be the go between Functions/Countries and charge of translating functional business requirement in projects for developers to deliver. Work in close collaboration with Coface functions (e.g. Risk commercial finance) to understand and get sign of what needs to be delivered for projects that will improve operations (Insurance and Information). Perform business analysis and user requirement documentation for new projects. Work with all functions/countries in the region to make them understand the change with close coordination and good communication to drive these improvements. Deliver change requests to existing systems to deliver improvements. Responsible for Tier II user support on regional invoicing tool. 

As senior analyst the projects allocated will be more difficult in nature and will require a better understanding of all systems and operations of Coface.

MAIN RESPONSIBILITIES:

  • Consult and collaborate with functions and countries to understand business needs goals objectives processes and requirements
  • Assist with Identification of new projects for group or regional projects for the APR & MAR regions
  • Responsible for clarification of the requirements for projects to all teams interpreting information and data and translating this in full requirements and coordinate this with developers. Deliver workflow diagrams and risks analysis.
  • Make sure user guides for new delivered projects and applications that training is conducted and level 2 support for applications is provided. Support users and coordinate with It and consultant to solve efficiently system problems.
  • Responsible for creating test cases for UAT testing and for the analyst to pre-test the test cases before they go to functions and countries.
  • Submitting reports to the relevant department heads and management on what is delivered during bi-weekly functional meetings.
  • Assist project managers with time estimation for delivery quality checks & staying within budget.
  • Helping the management and other teams draw business goals and needs.
  • Assist with Formulating procedural manuals for all departments.
  • Assist more junior business analyst with knowledge sharing

Reporting & Daily activities

  • Provide data statistics KPIs and reports to COO/ CEOs. 
  • Monitor the process activities and alert when necessary changes need to be made. 

Risk & Compliance:

  • Adhere to compliance standards as set by Coface and Financial Regulators.

Qualifications :

  • Master degree preferably in Business Finance IT or related disciplines
  • Project management (PMI) certified is  preferable

Skill set:

Functional:

  • Extensive experience in handling business requirements against pre-defined scope of work
  • Extensive experience in process mappings and operational efficiency
  • Extensive experience in application of technologies in the financial services industry 
  • Strong analytical skills System problem solving organization and management skills
  • Knowledge of Six Sigma Digitalization process management Project and change management
  • Ability to coordinate with several business teams IT team in different project development phases in both technical & business perspectives

Personal

  • Good interpersonal and customer interfacing skills ability to influence and negotiate with others
  • An ability to think innovative and creatively
  • Mature capacity to operate under stress and can meet tight deadlines
  • Result and customer oriented
  • Self starter Positive can-do attitude Highly organized and detail-oriented.
  • Able to work independently on multiple tasks with good interpersonal and presentation skills 

Coface specific:

  • Extensive knowledge of Cofaces portfolio of products and Coface systems
  • Extensive knowledge of Insurance and Information business and other financial institutions would be beneficial

IT:

  • Microsoft Office Applications: Visio Word Excel Outlook Coding languages VBA Macros

Additional Information :

  • Flexible working model after the 1st month
  • Great place to work: central and modern office 
  • Opportunities to learn: budget every year for training languages platform e-learning platform dedicated development program
  • Career opportunities: Opportunity to build your career (both locally and internationally) in a large global company one of the world leaders in its field
  • Health care

Remote Work :

No


Employment Type :

Full-time

MISSION :Be the go between Functions/Countries and charge of translating functional business requirement in projects for developers to deliver. Work in close collaboration with Coface functions (e.g. Risk commercial finance) to understand and get sign of what needs to be delivered for projects that...
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Key Skills

  • SQL
  • Agile
  • Business Analysis
  • Visio
  • Waterfall
  • Business Process Modeling
  • Requirements Gathering
  • Business requirements
  • JD Edwards
  • SDLC
  • Systems Analysis
  • Data Analysis Skills

About Company

Coface is a team of 4,500 people of 78 nationalities across nearly 60 countries, all sharing a corporate culture across the world. Together, we work towards one objective: facilitating trade by helping our 50,000 corporate clients develop their businesses.With 75 years of experience, ... View more

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