Client Implementation Manager- Fixed Term Contract Hybrid
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Job Location:
North Sydney - Australia
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
12-Month Contract Starting January 2026
Location: Melbourne or Sydney
Were looking for a Client Implementation Manager to lead the migration of our clients to Experians updated product API services. This role is key to ensuring a smooth transition with minimal disruption and maximum value.
Work that matters - What youll be doing
In this role youll be the main point of contact for clients during their migration journey. Youll work closely with their technical teams and our internal stakeholders to manage expectations and deliver high-quality outcomes.
Key responsibilities include:
- Leading end-to-end client migrations to our enhanced API platform.
- Collaborating with client teams to understand integration needs and support testing and validation.
- Translating technical requirements into clear actionable plans.
- Coordinating internal teams across Product Engineering Sales and Support.
- Managing project timelines risks and dependencies.
- Facilitating onboarding sessions and post-implementation reviews.
- Using client feedback to improve processes and enhance the experience.
Qualifications :
Were looking for someone with strong technical knowledge and excellent communication skills who can manage complex projects and build trusted relationships.
More about you
- Solid understanding of API technologies data integration and system interoperability.
- Experience managing multiple technical client migrations.
- Ability to communicate technical concepts to a range of stakeholders.
- Skills in project planning risk management and issue resolution.
- Experience coordinating enterprise testing and managing test environments.
- Confidence in managing expectations and navigating challenging conversations.
- Experience working with enterprise clients is highly regarded.
- Strong collaboration skills across cross-functional teams.
- A commitment to innovation integrity and inclusion.
Additional Information :
Benefits/Perks:
- Novated Leasing & Salary Packaging
- Great compensation package and bonus / commission plan
- Core benefits including Experian shares discount and wellness program
- Flexible working environment hybrid model
- Flexible time off including volunteer time off personal leaves and paid holidays
- 17 weeks of Paid Parental Leave family care leave and up to 5 days study leave
Our uniqueness is that we celebrate yours. Experians culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI work/life balance development authenticity collaboration wellness reward & recognition volunteering... the list goes on. Experians people first approach is award-winning; Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work in 24 countries and Glassdoor Best Places to Work 2024 to name a few. Check out Experian Life on social or our Careers Site to understand why.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experians DNA and practices and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work irrespective of their gender ethnicity religion colour sexuality physical ability or age. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.
#LI-Hybrid
This is a hybrid remote/in-office role.
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Project Timelines
- Business Process
- Customer Service
- Client Expectations
- Account Management
- Salesforce
- Client Relationships
- Project Management
- ERP
- Java
- Client Service
- Consultants
- Management System
- Procedures
About Company
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, ... View more
