Learning Technology Lead

Be inspired. Be rewarded. Belong. At Emory Healthcare.

At Emory Healthcare we fuel your professional journey with better benefits valuable resources ongoing mentorshipand leadership programs for all types of jobs and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:

• Comprehensive health benefits that start day 1
• Student Loan Repayment Assistance & Reimbursement Programs
• Family-focused benefits
• Wellness incentives
• Ongoing mentorship development and leadership programs
• And more

Work Location: Atlanta GA

• The LTE Enterprise Administration Lead role is part of the Emory Healthcares System Talent & Learning team and directly drives the organizations commitment to our people.
• Reporting to the Senior Manager Learning Technology & Enablement the LTE Enterprise Administration Lead is a senior-level platform owner responsible for executing and optimizing all operational workflows within Emory Healthcares enterprise learning system HealthStream (HLC).
• This role is a key driver of compliance platform integrity data accuracy and system readiness across a learner population.
• This role is built for a proactive expert in LMS administration who thrives on navigating system complexity managing enterprise-level training assignments preparing for audit cycles and continuously improving how the platform is used across the organization.
• This role is instrumental in supporting the present state of compliance and learning execution while building the infrastructure needed for future automation integration and scale.
• Focus Areas for Highest Impact
  • Regulatory Training Execution & Audit Preparedness
    • Lead the system-side execution of regulatory training assignments across the enterprise using logic tied to job titles departments care settings and leader tracks
    • Maintain clean documented processes for all regulatory training cycles ensuring Emory is always audit-ready
    • Partner with content owners compliance leaders and HR to troubleshoot assignment gaps resolve data mismatches and ensure learners receive the right content at the right time
    • Track completions and overdue training escalate risks early and drive reporting cadence to key stakeholders during annual and new hire cycles
  • LMS Operations & Technical Execution
    • Own course and curriculum configuration in HealthStream including session setup blended learning builds and automated workflows
    • Triage and manage the full support intake process resolving issues efficiently and escalating when needed with complete context
    • Oversee permissions admin access user role reviews and monthly cleanup to support governance and system integrity
    • Implement fixes for logic errors completion failures or assignment misfires and document changes for system transparency
  • Process Improvement & Governance Implementation
    • Recommend and roll out operational improvements that reduce risk improve data reliability and increase platform efficiency
    • Write and refine SOPs process maps and admin support documentation to enable consistent execution across teams
    • Serve as an advisor and executor during implementation of new governance models and training workflows
  • Data & Reporting Management
    • Build audit and maintain reports on training completion overdue assignments attendance and admin activity
    • Partner with HRIS and data teams to align PeopleSoft data structures with assignment logic and reporting use cases
    • Proactively identify inconsistencies in data inputs and course builds that impact downstream automation and reporting
  • Future-State Implementation Support
    • Support HealthStream readiness for organizational growth acquisitions and integrations by leading technical clean-up and system configuration work
    • Play a central role in rolling out new assignment automation LMS enhancements and contributor training programs
    • Serve as a system SME in cross-functional meetings focused on platform evolution internal audit findings or digital transformation

MINIMUM REQUIRED QUALIFICATIONS:

• Education - Bachelors degree in Human Resources Business Education Information Systems or related field
• Experience - 6 years in LMS administration; with or equivalent experience
• Involvement in compliance driven training environments (healthcare or other regulated industries)
• Ability to execute large-scale training assignments and manage complex workflows
• Experience partnering with HRIS/data teams to align LMS with enterprise systems (e.g. PeopleSoft)
• Experience with LMS migrations upgrades or integrations

Knowledge skills and abilities (required):

• Proficiency in Excel
• Strong problem-solving process improvement orientation
• Clear written and verbal communication skills
• Ability to troubleshoot LMS issues and provide effective stakeholder support
• Ability to balance technical execution with enterprise level strategy and scalability initiatives
• Strong process mindset with demonstrated ability to identify inefficiencies and implement scalable improvements

Preferred Qualifications

• Education - Masters degree (MBA MEd or related discipline)
• Experience - 8 years of progressive experience in enterprise-level LMS administration; (HealthStream strongly preferred)
• Advanced LMS configuration and optimization; experience managing user permissions assignment logic evaluations and reporting at scale
• Experience implementing governance structures for LMS platforms
• Proven record of leading regulatory training cycles and audit preparedness at scale
• Hands-on experience with LMS integrations system migrations or large scale upgrades
• Familiarity with automating training assignments. Leveraging APIs AICCs or connecting LMS complementary platforms
• Hands-on experience connecting LMS with HRIS systems including data mapping imports/exports and automation workflows

Knowledge skills and ability requirements (preferred):

• Advanced proficiency in Excel including pivot tables lookups and large dataset analysis
• Ability to create technical SOPs admin guides and governance documentation to standardize system use and support audits
• Strong analytical and critical thinking skills with ability to identify inefficiencies and design scalable solutions
• Strong change management and stakeholder engagement skills with ability to influence leaders across HR compliance or training outcomes
• Knowledge of role based access security permissions and user provisioning to maintain system integrity
• Strong ability to diagnose and resolve assignment misfires data mismatches completion tracking issues and system performance problems
• Skilled in extracting validating and presenting data to support internal/external; audits compliance reviews and regulatory reporting

JOIN OUR TEAM TODAY! Emory Healthcare (EHC) part of Emory University (EUV) is the most comprehensive academic health system in Georgia and the first and only in Georgia with a Magnet designated ambulatory practice. We are made up of 11 hospitals-4 Magnet designated the Emory Clinic and more than 425 provider locations. The Emory Healthcare Network established in 2011 is the largest clinically integrated network in Georgia with more than 3450 physicians concentrating in 70 different subspecialties.

Emory is an equal opportunity employer and qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcares Human Resources at . Please note that one weeks advance notice is preferred.