IT Operations Technician

Swansea, MA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Job Details

Division: Nucor Business Technology

Location: Swansea SC United States

Other Available Locations: N/A

Welcome to Nucor where our unique culture sets us apart. Joining Nucor means becoming part of North Americas largest steel and steel products manufacturer offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continents largest recycler. Our vibrant culture built on personal connections and teamwork empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety efficiency and meaningful personal connections define every day enriching both our teammates and the communities we serve.

Nucor supports its teammates with top-tier benefits like Medical Dental Vision and Disability Insurance 401K and Roth accounts Profit sharing Pay-for-performance bonuses Paid parental leave Tuition reimbursement Stock program Scholarships and more.

Basic Job Functions:

Nucor Business Technology (NBT)is seeking qualified applicants for the position ofIT Operations Technician. This position is responsible for configuring operating and maintaining various systems while supporting internal IT partners at the local division. The IT Operations Technician will providetechnical support to NBGSC - Swansea South Carolina as required. Installing configuring testing and supporting various business applications and infrastructure hardware (networking computers camera systems wireless hand-held devices etc.).

This is a full-time permanent position with the Nucor Business Technology team based in Swansea SC.

Provide technical support to employees using phone email chat and the ticketing system; provides in-person support to onsite employees and remote support to other locations.
Order configure and deploy new equipment and manage used inventory and returned/loaner hardware and peripherals for timely disposition.
Assist in the implementation/installation maintenance/troubleshooting and licensing of software/applications.
Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops phones printers conference room digital signage servers access control systems and network devices
Create and support user account and group membership setups.
Procure setup configure distribute and troubleshooting of all mobile devices.
Work on projects and perform other duties as assigned.
Create and maintain documentation.
Work a rotational on-call IT support schedule to include evenings and weekends as assigned.

Safety is the most important part of all jobs within Nucor; therefore candidates must be able to demonstrate the ability to initiate lead and uphold safety policies practices procedures and housekeeping standards at all times.

Minimum Qualifications:

1-year technical experience supporting users with items such as computers/laptops desk phones mobile phones printers.
IT related associate degree or equivalent combination of experience and education will also be considered.
Ability to travel as needed to support other divisions as well as working weekends/nights as needed.

Preferred Qualifications:

Experience installing configuring and troubleshooting MS Windows Office 365 including mailbox setup and other basic Windows applications.
Experience assembling maintaining upgrading and troubleshooting computer hardware and peripherals.
Experience troubleshooting networking equipment Conference rooms audio/visual and Security systems and components such as cameras and badges.
Experience with workstation imaging software and an MDM solution such as Intune
Experience in a heavy industrial setting
Customer support or helpdesk experience
AZ-900 Certification
Microsoft Intune fundamentals
MD-102 Endpoint Administrator Associate certification
PowerShell Experience
Cloud Migration Experience
Microsoft ADO Experience
Agile Mindset Experience

Nucor is an Equal Opportunity/Affirmative Action Employer M/F/Disabled/Vets and a drug free workplace

Required Experience:

Job DetailsDivision: Nucor Business TechnologyLocation: Swansea SC United StatesOther Available Locations: N/AWelcome to Nucor where our unique culture sets us apart. Joining Nucor means becoming part of North Americas largest steel and steel products manufacturer offering unmatched career opportuni...