Inside PreSales Solutions Architect

Presidio Where Teamwork and Innovation Shape the Future
AtâPresidio were at the forefront of a global technology revolution transforming industries throughâcutting-edge digital solutions and next-generation AI. We empower businessesand their customersto achieve more through innovation automation and intelligent insights.

The Role

Presidio is seeking anInside Solution Architect to join our Inside PreSales Support Team.

Presidio has an opportunity for a motivated smart energetic individual for the Inside PreSales Support team working on a team of 3-6 technical Inside Solution Engineers & Architects in a PreSales role. This role will be to provide technical PreSales support services to Presidios PreSales organization. The ISA role will be aligned with a specific practice within Presidios services organization.

The Inside Solution Architect is a member of Presidios PreSales Productivity Center supporting the Pre-Sales Engineering organization across Presidio primarily tasked with working closely with local teams of Solution Architects and providing technical assistance to customers and Presidio Inside Sales organizations.

In addition to interfacing with Inside Sales Account Managers and Solutions Architects the Inside Solutions Architect will also be required to work with representatives from our Distribution partners Cisco DellEMC Pure Palo Alto and other manufacturers as well as multiple teams within Presidio such as Inside Sales Sales Project Management and Service Delivery as required.

The ISA is expected to continually develop their technical and industry knowledge and stay up to date on the latest products and trends focused on industry technologies by attending webinars/seminars training classes and by closely working with the Solution Architects team on a daily basis. A successful ISA will demonstrate an ability to not only rapidly gain knowledge and understanding of new areas of technology and products but will be eager to understand the business of Presidio and our customers.

The Ideal candidate will be proactive self-motivated with good work ethics and strong knowledge of technology. Must be committed to customer satisfaction and possess strong oral written and presentation skills and must be able to communicate professionally in written responses to emails RFPs and when submitting reports.

Technical Skills which are desirable for the ISA role include PreSales understanding of any/some/all of the following.

Modern Networks ISA

• Cisco Enterprise Networking (Routing and Switching)
• Cisco Security
• Cisco Meraki
• Fortinet

Modern Platforms ISA

• Cisco Datacenter Servers
• Dell EMC Datacenter Servers
• Del EMC Storage & Backup
• Pure Storage
• NetApp HPE

Security ISA

• Palo Alto Security Solutions
• Zscaler

Total Experience ISA

• Cisco Unified Communications
• Citrix
• Microsoft

Configuration Deployment or Troubleshooting skills are not a requirement of this role.

Key Responsibilities:

• Create technically accurate and correct Bill of Materials (configurations) for supported technology and products
• Create PreSales Statement of Work documents and Service Pricing Documents to support Presidio service offerings
• Research technical issues answer customer questions about Presidio products technologies solutions and offerings from our OEM partners.
• Work with Presidios internal configuration tools for professional services statement of works (SoWs) and assist field architects with the creation of scopes
• Follow standard processes and manage workflow related to the creation of pre-sales deliverables
• Collaborate with other team members to provide solutions for Presidios customers
• Work in a focused and directed manner to improve overall productivity & efficiency across Presidios PreSales team
• Work alone and with others to create of technical configurations statement of works proposals and other PreSales work outputs.

The Inside Solution Architect is a mid level position within the team. This role will focus on execution continued enablement & training and being a mentor to more junior team members. People in these roles should be able to perform basic tasks and activities without having their worked reviewed or checked and have an assumption of quality and accuracy. A successful Inside SA will have more than an entry level technical skill level in one or more of the technical areas listed and have the ability to learn and increase their skills over time.

Education and Experience:

• Associate or Bachelors Degree in Information Technology Computer Science or similar field of study or equivalent experience and/or military experience
• Prior experience working in a Pre-Sales technical role at an IT company or VAR or OEM or consulting company.
• 2-4 years of relevant experience is required
• Knowledge of MS office applications and computer use.
• Strong English communication skills critical attention to detail and a self-motivated work ethic are essential.
• Participation or graduation from an industry or manufacturer training program for IT/PreSales engineers
• Experience with Infrastructure configurations Statement of Works and/or contracts in an IT Services industry.
• Manufacturer or Industry certifications such as A Network Cisco Certified Design Dell Associate or Pure Associate Architect are desirable

Your future at Presidio
JoiningâPresidioâmeans stepping into aâculture of trailblazersthinkers builders and collaboratorswho push the boundaries of whats possible. With our expertise inâAI-driven analytics cloud solutions cybersecurity and next-gen infrastructure we enable businesses to stay ahead in an ever-evolving digital world.

Hereâyour impact is real.âWhether youre harnessing the power ofâGenerative AI architecting resilientâdigital ecosystems or drivingâdata-driven transformation youll be part of a team that is shaping the future.

Ready to innovate Lets redefine whats nexttogether.

About Presidio
At Presidio speed and quality meet technology and innovation. Presidio is a trusted ally for organizations across industries with a decades-long history of building traditional IT foundations and deep expertise in AI and automation security networking digital transformation and cloud computing. Presidio fills gaps removes hurdles optimizes costs and reduces risk. Presidios expert technical team develops custom applications provides managed services enables actionable data insights and builds forward-thinking solutions that drive strategic outcomes for clients globally. For more information visit .

Presidio is committed to hiring the most qualified candidates to join our amazing culture. We aim to attract and hire top talent from all backgrounds including underrepresented and marginalized communities. We encourage women people of color people with disabilities and veterans to apply for open roles at Presidio. Diversity of skills and thought is a key component to our business success.

Recruitment Agencies Please Note: Presidio does not accept unsolicited agency resumes/CVs. Do not forward resumes/CVs to our careers email address Presidio employees or any other means. Presidio is not responsible for any fees related to unsolicited resumes/CVs.