Senior Manager Internal Communications

Marsh McLennan

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profile Job Location:

Mumbai - India

profile Monthly Salary: Not Disclosed
Posted on: 29-10-2025
Vacancies: 1 Vacancy

Job Summary

Company:

Mercer

Description:

Marsh McLennan is seeking candidates for the following position based in the Mumbai Office:

Senior Manager - Internal Communications

Are you passionate about crafting compelling stories that connect people and drive business success As the IMEA Internal Communications Specialist you will play a pivotal role in shaping and delivering internal communication initiatives / campaigns that inspire and engage our diverse teams across India the Middle East and Africa. Reporting to the IMEA Internal Communications Leader you will collaborate closely with senior leaders including the CEO Business Presidents Marketing and Communications Leader Chief Commercial Officer HR Leader Practice Leaders and the regional and global Marketing & Communications teams to ensure that key messages resonate locally and support our business growth priorities.

You will be the bridge between global priorities and local activation tailoring communications to meet the unique needs of our audiences. Your creativity inquisitive mindset and collaborative spirit will help foster a culture of transparency engagement and alignment across the region.

What can you expect

  • Implement Communication Strategies (30%)
    Bring Marsh McLennans vision and priorities to life by executing targeted internal communication plans. Identify key audiences craft clear and impactful messages and select the best channels to ensure information reaches and resonates with colleagues effectively.
  • Create Engaging Content (30%)
    Develop compelling and informative content for a variety of internal platforms including newsletters intranet emails and social media. Ensure all communications reflect our values culture and brand voice consistently.
  • Analyse and Report on Communication Impact (10%)
    Collect and interpret data on communication effectiveness colleague feedback and engagement metrics. Use insights to continuously refine strategies and demonstrate the value of internal communications.
  • Drive Colleague Engagement (15%)
    Design and implement initiatives that boost employee engagement and promote a positive workplace culture. This includes organising events conducting surveys and creating feedback loops to understand and respond to colleague needs.
  • Support Change Communications (15%)
    Play a key role in managing communications during organisational changes. Ensure colleagues are well-informed understand the impact and feel supported throughout transitions to maintain morale and engagement.

What is in it for you

  • Medical insurance Personal Accident insurance Group Term life insurance

  • Holidays (As per the location)

  • Hybrid working environment. (3 days office must)

  • Shared transport (Provided the address falls within the service zone)

We will count on you to:

  • Work as an Individual contributor
  • Project Management:Manage multiple projects dedicating approximately 20% of time to project coordination
  • Regional Focus:India Middle East and Africa (IMEA)

What you need to have:

  • Eager to challenge the status quo by using AI and innovative tools to improve internal communications and engagement.
  • Exceptional written and verbal communication skills with the ability to simplify complex information for diverse audiences
  • Proficiency with digital communication tools such as email marketing platforms intranet systems and social media
  • Strong organizational skills with a disciplined deadline-driven approach
  • Analytical mindset with experience measuring communication effectiveness and making data-driven recommendations
  • Excellent relationship-building skills and ability to collaborate across functions and cultures
  • Experience in change management communications helping employees navigate transitions smoothly
  • Adaptable and comfortable working in a fast-paced dynamic global environment
  • 7-10 years of experience in internal communications or a related role
  • Bachelors degree in Journalism Communications or related field is a plus

What makes you stand out

  • Bachelors degree in Journalism Communications or related field is a plus
  • Exceptional written and verbal communication skills

Marsh McLennan(NYSE: MMC) is the worlds leading professional services firm in the areas ofrisk strategy and people. The Companys more than 85000 colleagues advise clients in over 130 annual revenue of $23 billion Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.Marshprovides data-driven risk advisory services and insurance solutions to commercial and consumer clients.Guy Carpenter develops advanced risk reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work reshape retirement and investment outcomes and unlock health and well being for a changing workforce. Oliver Wymanserves as a critical strategic economic and brand advisor to private sector and governmental clients. For more information visit or follow us onLinkedInandX.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background caste disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Mercer believes in building brighter futures by redefining the world of work reshaping retirement and investment outcomes and unlocking real health and well-being. Mercers approximately 25000 employees are based in 43 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC) the worlds leading professional services firm in the areas of risk strategy and people with 85000 colleagues and annual revenue of over $20 billion. Through its market-leading businesses including Marsh Guy Carpenter and Oliver Wyman Marsh McLennan helps clients navigate an increasingly dynamic and complex environment. For more information visit . Follow Mercer on LinkedIn and Twitter.

Marsh McLennan (NYSE: MMC) is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background caste disability ethnic origin family duties gender orientation or expression gender reassignment marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.


Required Experience:

Senior Manager

Company:MercerDescription:Marsh McLennan is seeking candidates for the following position based in the Mumbai Office:Senior Manager - Internal CommunicationsAre you passionate about crafting compelling stories that connect people and drive business success As the IMEA Internal Communications Special...
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