Social Adjustment Services Intake and Eligibility Coordinator
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Job Location:
San Antonio, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Mission: The mission of Catholic Charities is to provide for the needs of our community through selfless service under the sign of love
Summary: Under the supervision of the Extended Care Services Director the Intake & Eligibility Coordinator plays a critical role in the Social Adjustment Services (SAS) program by serving as the first point of contact for new clients. This position ensures that clients are screened for program eligibility properly enrolled and fully informed about services rights and responsibilities. The Coordinator ensures all required intake documentation is completed signed and accurately entered into client databases and tracking systems. By combining eligibility determination enrollment support and data accuracy this role lays the foundation for high-quality case management and helps ensure clients receive timely culturally responsive and trauma-informed services that promote self-sufficiency and community integration
Position Responsibilities:
Must ensure the completion of all required professional development assignments in a timely manner for their direct reports
Must complete all required professional development assigned in a timely manner
Must be sensitive to the service populations cultural and socioeconomic characteristics.
Adhering to safety training and protocols on a daily basis and taking precautionary measure to ensure the safety and well-being of self others.
Responsible for protecting the confidentiality of any information or material obtained in the service with the organization to include but not limited to client names and information services rendered to clients donors names and gifts internal and external investigations or results of any investigations and financial information.
Adherence to the Code of Conduct and the Faith and Moral is mandatory.
Every employee is required to take a solution-oriented approach in their interactions and undertakings as well as being a team member that promotes collaboration and commitment to the Mission and Vision of the organization.
Other duties as assigned by the Program Director and Manager.
* Eligibility Determination Review and verify client eligibility for SAS and related programs ensuring compliance with all program guidelines and funder requirements.
* Client Intake & Enrollment Conduct intake appointments explain program services and expectations and ensure that clients understand their rights responsibilities and next steps.
* Enrollment Documentation Ensure all required enrollment forms and agreements are accurately completed signed and filed in compliance with agency standards.
* Data Entry & Accuracy Enter client demographic and service information into all required internal and external databases in a timely and accurate manner.
* Client Orientation Provide initial orientation to clients on available services community resources and agency processes to set them up for successful participation.
Collaboration Work closely with caseworkers and other program staff to transition clients smoothly from intake into ongoing case management and support services.
Quality Assurance Monitor and audit intake and eligibility files for completeness and accuracy; identify and address gaps proactively.
Competencies
Communication
Critical Thinking
Resilience
Results Oriented
Integrity/Honesty
Minimum Qualifications:
Education
- Bachelors degree in Social Work Human Services or related field preferred; OR 2-4 years of relevant social service experience
License and Credentials
- Reliable transportation
- Valid driver license
- Valid vehicle insurance
- Must be at least 21 years of age
- Must have a clean driving record
Minimum Knowledge and Skills:
- Proficiency in client documentation case management and recordkeeping.
- Strong computer skills including Microsoft Office email and database systems.
- Excellent organizational written and verbal communication skills.
- Critical thinking and problem-solving ability.
- Able to work independently and collaboratively in a fast-paced environment
- Demonstrated commitment to cultural humility and trauma-informed care.
Disclaimer:
This is not necessarily an exhaustive list of all responsibilities skills duties requirements efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job description or to require that other or different tasks be performed when circumstances change (e.g. emergencies changes in personnel workload etc.) ** This is a Grant funded position and salary is dependent on funding availability. Position can be eliminated at any time because of lack of funding to support this position.**
Catholic Charities is an Equal Opportunity Employer. To view this and other employment opportunities please visit our website at . You must apply through our website and complete the application and upload your resume. No phone calls please. If you are chosen for an interview you will be contacted.
Required Experience:
IC
Key Skills
- Motivational Interviewing
- Acute Care
- Crisis Intervention
- Behavioral Health
- Intake Experience
- Hospice Care
- Case Management
- Home Care
- Child Welfare
- Experience with Children
- Social Work
- Addiction Counseling
About Company
The Archdiocese of San Antonio encompasses 27,841 square miles and 19 counties serving more than 1 million Catholic residents in the South Texas area.
