Customer Support Assistant
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a Customer Support Assistant to join our growing team in Akron OH. The ideal candidate will play a key role in ensuring that our clients receive the highest level of support and service. This position is perfect for individuals who are organized detail-oriented and enjoy communicating effectively to solve problems and maintain client satisfaction.
Responsibilities
Provide prompt and professional responses to client inquiries via phone and email.
Assist customers with order details account updates and general support.
Maintain accurate records of client interactions in the companys internal system.
Collaborate with other departments to ensure smooth client communication and service delivery.
Identify and report recurring client concerns or areas for improvement.
Support the team in administrative and operational tasks as needed.
Qualifications :
Qualifications
Excellent verbal and written communication skills.
Strong organizational and multitasking abilities.
Proficiency in Microsoft Office Suite and general computer literacy.
Ability to maintain a professional and positive attitude in all interactions.
Strong problem-solving and critical-thinking skills.
Additional Information :
Benefits
Competitive salary: $57000 $62000 per year.
Opportunities for professional growth and skill development.
Supportive collaborative and inclusive work environment.
Comprehensive training and mentoring to foster career advancement.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
