Account Manager Base44

Were building the go-to-market team for Base44 an AI-powered software development platform recently acquired by Wix. As our first US-Based Account Manager youll be instrumental in nurturing long-term partnerships with clientsensuring they realize maximum value from our platform championing their success and identifying opportunities for growth.

This role is ideal for a customer-centric professional who thrives in a fast-paced entrepreneurial environment and is excited to foster relationships that drive both customer satisfaction and business expansion. Youll have a foundational role in scaling our business advocating for our customers and shaping a best-in-class customer experience. As our first Account Manager based in New York youll work closely with our founders and Wix leadership to grow Base44s presence and bring this transformative technology to clients across industries. On a day-to-day basis you will: 

• Own and nurture relationships with existing clients serving as their primary point of contact and trusted advisor.

• Ensure successful onboarding adoption and ongoing engagement with the Base44 platform.

• Identify and drive opportunities for account growth including renewals upsells and cross-sells.

• Proactively monitor customer health usage trends and satisfaction to mitigate churn and ensure long-term retention.

• Translate customer feedback and needs into actionable insights for the product engineering and leadership teams.

• Collaborate with sales product marketing and support to deliver a seamless and positive client experience.

• Develop and deliver regular business reviews demonstrating ROI and helping customers achieve their objectives.

• Maintain CRM best practices by documenting account activities insights and growth plans.

• Setting the foundation to build and develop the AM team of the company

Qualifications :

• 6 years of account management or customer success experience in a B2B technology company preferably a startup. 

• Experience managing relationships in SaaS AI developer tools ML or related technology sectors.

• Proven track record of driving account growth renewals and customer satisfaction.

• Exceptional communication presentation and relationship-building skills.

• Strong problem-solving abilities and a passion for helping clients achieve their goals.

• Organized proactive and comfortable operating in a high-growth fast-changing environment.

• Bonus: Experience with AI platforms developer-focused solutions or technical customer onboarding.

Additional Information :

Were Base44 a newly acquired part of Wix on a mission to change how software gets built. Our AI-powered platform allows anyone to create custom software applications using natural languageno traditional coding required. We operate like a startup within Wix: fast-moving collaborative and focused on solving complex problems with simple elegant solutions.

As our first NY-based Account Management hire youll play a key role in shaping our go-to-market approach working closely with our founders and Wix leadership to bring this transformative technology to market.

The approximate base compensation is $140000-$160000. In addition to the base pay this role includes variable compensation earned and company RSUs as part of the compensation package. 

The final package may vary and will be determined by various factors including location the role is expected to be performed shift candidate profile and ideal qualifications. 

In addition to a competitive compensation package and opportunities for professional growth Wix offers comprehensive benefits to support the well-being and financial security of our employees.

You can read more about our comprehensive benefits package here

Remote Work :

No

Employment Type :

Full-time