Technology Support Specialist I
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
13 days ago
Vacancies:
1 Vacancy
Job Summary
Technology Support Specialist
This is a contract opportunity.
This is an on-site opportunity in Boston MA.
About this Position
Are you passionate about providing top-notch technical support and ensuring seamless IT operations As an On-Site Technology Support Specialist you will play a crucial role in assisting users with their technology needs troubleshooting issues and maintaining IT assets. This role offers a dynamic environment where you can enhance your technical skills while delivering exceptional customer service.
Job Responsibilities
- Provide on-site support for users troubleshooting PC Mac application and network connectivity issues
- Manager ServiceNow tickets ensuring timely resolution and adherence to SLAs
- Support Microsoft Windows and Mac operating systems including Microsoft applications (Outlook Teams OneDrive Office 365).
- Maintaining asset management processes including shipping receiving and tracking hardware
- Assist with conference room technology printer support event and meeting setups and remote hands support for network operations.
- Maintain and troubleshoot AV equipment including speakers cameras monitors and kiosks
- Configure and troubleshoot Microsoft Surface Hub Settings
- Provide technical support for Condeco Barco Clickshare Pano Polycom and Cisco
Job Skills/Requirements
- 2 years of on-site technical support experience or equivalent hands-on experience.
- Strong troubleshooting skills with Windows (90%) and Mac (10%) operating systems.
- Experience with ServiceNow ticketing system and asset management.
- Basic networking knowledge (cable tracing troubleshooting).
- Excellent customer service communication and problem-solving skills. Ability to travel occasionally to support other locations and provide after-hours support when needed.
Why should I apply
- Competitive pay and hands-on experience in a dynamic IT environment.
- Opportunities for professional growth and skill development.
- Gain exposure to enterprise-level IT support and VIP user interactions.
- Work in a collaborative team environment where your contributions matter.
Pay Range
Salary Range: $30/hr
YUPRO Placement is the nations leading skills-first placement firm placing and promoting historically overlooked talent into permanent hire apprenticeship and contract job assignments. We represent clients who support skills first inclusive hiring practices. YUPRO Placement is an equal opportunity employer.
Remote Work :
No
Employment Type :
Contract
Key Skills
- Children Activity
- Access Control
- Human Resources Administration
- Government
- Actuary
- Hydraulics
About Company
Jobs for Humanity paves the way to a fairer future for all by connecting historically underrepresented talent to welcoming employers. Through the combination of cutting-edge recruiting technology and expert D&I consultation, Jobs for Humanity makes inclusive hiring seamless, scalable, ... View more
