Night Manager
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Job Location:
Plaine Magnien - Mauritius
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking experienced positive friendly and enthusiastic Night Manager on a full-time basis for Anantara .You will be joining a hard-working professional and friendly team involved in the delivery of an outstanding service to our guests.
Responsibilities:
- Conduct guest arrivals and departures.
- Confidently provide personalised proactive guest service
- Impart your knowledge and recommendations about the hotel its facilities and the local area including restaurants and attractions;
- Provide outstanding guest experiences by demonstrating a commitment to service excellence and maintaining standards.
- Maintain professional open and honest communication to assist guests and make accurate bookings.
- Ensure that all daily tasks are completed accurately and in a timely manner;
- Maintain accurate guest accounts adhering to strict confidentiality policies and procedures;
- Ensure guest queries and complaints are handled efficiently and effectively;
- Manage the Reservations system in order to maximise bookings availabilities and revenue streams
- Reconcile daily finances and reporting statistical and financial information
- Assist in general administration duties in the Front Office department and general duties across the Housekeeping Maintenance and Food and beverage departments as required.
- Work unsupervised and exercise initiative
Qualifications :
To be successful
- Minimum 2yrs Hotel experience
- Demonstrated experience in Front Office Operations
- Strong problem-solving skills
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Restaurant Experience
- Kitchen Experience
- Inventory Control
- Hospitality Experience
- Dayforce
- Lean Six Sigma
- Management Experience
- Facilities Management
- Warehouse Experience
- Supervising Experience
- Restaurant Management
- Commercial Cleaning
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
