Guest Service Associate Housekeeping

AccorHotel

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profile Job Location:

Kanchipuram - India

profile Monthly Salary: Not Disclosed
Posted on: 17 days ago
Vacancies: 1 Vacancy

Job Summary

Primary Responsibilities

 

Operation

 

  • Attend daily briefings and takes on daily assigned tasks

 

  • Understand the difference in guest levels (VIPs) and Room Categories

 

  • Clean and maintain areas of responsibility according to standards and procedures

 

  • Replenish guest supplies and ensure that guests requests are promptly attended to

 

  • Report damage or malfunction in hotel rooms/areas to Supervisor

 

  • Maintain equipment in a proper state of cleanliness

 

  • Maintain a section room report as well as a daily productivity report

 

  • Reports lost and found articles to the housekeeping office immediately

 

  • Handle guest complaints tactfully and report incidents or any other irregularities to Supervisor in a timely manner

 

  • Report unusual behavior/activities in guestroom floors/ public areas to Supervisor

 

  • Record room status in allocated section accurately

 

  • Carry out valet services when required (e.g. delivery of linen processing laundry orders)

 

Other Responsibilities

 

  • Be well versed in hotel fire & life safety/emergency procedures

 

  • Attend all briefings meetings and trainings as assigned by management

 

  • Maintain a high standard of personal appearance and hygiene at all times

 

  • Perform other reasonable duties assigned by the assigned by the Management

 

  • Establish and maintain effective employee working relationships

him/


Additional Information :

Competencies
    Strong leadership interpersonal and training skills
    Results and service oriented with an eye for details
    Ability to multi-task work well in stressful & high-pressure situations
    A team player & builder


Remote Work :

No


Employment Type :

Full-time

Primary Responsibilities  Operation Attend daily briefings and takes on daily assigned tasks Understand the difference in guest levels (VIPs) and Room Categories Clean and maintain areas of responsibility according to standards and procedures Replenish guest supplies and ensure that guests requests ...
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Key Skills

  • Anti Money Laundering
  • Electro Mechanical
  • General Insurance
  • AECOM
  • Export Sales
  • Accident Investigation

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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