Head of KYC Operations EMEA
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Job Location:
Monthly Salary:
Posted on:
29-10-2025
Vacancies:
1 Vacancy
Job Summary
Your mission
Your mission is to lead the KYC Operations Function organization to ensure its compliance and provide instant service with best-in-class quality. And to do this in a scalable cost-efficient manner working in partnership with other Wise teams and functions most prominently with Wise Product and Compliance.
What youll be doing
In this role you will lead a team of Area Leads and their functional areas to drive strategic direction and operational excellence. You are responsible for setting and executing strategic objectives building high-performing teams and ensuring they meet operational and quality targets. The role usually involves overseeing 150 employees across multiple locations both Internally and Outsourced ensuring achieving the organizations mission and aligning operational strategies with business goals.
Besides you will be playing a business-crucial role within our Budapest office by being the onsite lead for the team based there helping them to experience the Wise culture to the highest level.
Qualifications :
Exceptional verbal and written English communication skills are essential with proficiency in additional languages considered advantageous. Ability to articulate complex concepts clearly to diverse audiences.
Extensive experience typically 10 years in Operations (preferably KYC/AML financial crime compliance or related fields within the financial services industry).
Demonstrated leadership experience preferably 8 years in leading and mentoring large teams fostering an inclusive and high-performance culture.
In-depth expertise and strategic understanding of the regulatory environment and evolving framework surrounding KYC/AML.
Proficient in utilizing advanced analytics tools such as Looker Superset or equivalent platforms to drive data-driven decision-making.
Highly punctual with a strong sense of initiative and a proactive approach to driving strategic objectives and delivering results.
Exceptional communication and interpersonal skills coupled with strong organizational capabilities. Ability to effectively manage time and thrive in fast-paced high-pressure environments.
Expertise in multi-tasking and maintaining accountability in complex and challenging scenarios.
Proven ability to identify and address gaps in policies and processes providing detailed feedback and constructive recommendations through established communication channels.
Strong track record of personal ownership and responsibility with a demonstrated ability to collaborate effectively across various teams and levels within the organization.
Strategic capability in analyzing team metrics and implementing initiatives to enhance performance and drive key project outcomes.
Additional Information :
What we offer
Competitive salary
Attractive benefit package
Extensive training and self-development opportunities
International environment
Beautiful office space in the center of Budapest (Click for fresh content of the Budapest office!)
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit .
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Succession Planning
- Growing Experience
- Expense Management
- Management Experience
- Rackspace
- Laboratory Management
- Senior Leadership
- Operations Management
- Relationship Management
- Leadership Experience
- negotiation
- Taxonomy
About Company
Wise is a global technology company, building the best way to move money around the world. With the Wise account people and businesses can hold 40+ currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new cro ... View more
