Harriet's Haven for Pets Program Manager

Tubman is seeking a Program Manager for Harriets Haven for Pets to join a dynamic and collaborative team to support the agencys mission vision and values.

This position is for someone compassionate experienced and highly organized to oversee daily operations programming and care at its on-site pet facility.

Reporting to the Shelter Director this full-time exempt position requires 40 hours per week (Tuesday through Saturday) with flexibility to be on call for emergencies.

Why work for Tubman

Tubmans vision represents the future we want for our clients and the wider community: thriving people healthy relationships and peaceful communities. Our mission is to advance opportunities for change so that every person can experience safety hope and healing.

Four strategic directions guide our work:

Clients: Provide streamlined access to exceptional relevant services.

Community: Engage the community to take action.

Culture: Invigorate organizational culture to lead with equity well-being and engagement.

Capacity: Strengthen the agencys infrastructure in order to better serve clients and the community.

Tubmans philosophy is rooted in our inspiration and namesake Harriet Tubman. Facing unrelenting adversities Harriet Tubman encouraged others to simply Keep going. Each year Tubman offers safety hope and healing to nearly 18000 people of all ages gender identities and cultural backgrounds who face relationship violence trafficking homelessness addiction mental health challenges and other trauma. Our culturally responsive services are rooted in decades of research innovation experience and partnership.

Tubman offers a mission centered culture that values integrity respect innovation partnership and social justice. Our programs are strength-based client-centered and rooted in hope. Our work environment focuses on flexibility wellbeing and work-life balance for all employees.

Tubmans Commitment to Diversity and Equity

Tubman is fiercely committed to equity and inclusion. We are an affirming workplace that values peoples identities and multiple dimensions of diversity. Tubman is an Equal Opportunity Employer and strives to hire a workforce that reflects the people we serve.

Tubman believes that diversity equity and inclusion amongst our staff are vital to both our clients and the agencys success. We strive to hire develop and retain the best people from a diverse pool of candidates. Black Indigenous and people of color multilingual speakers people of all gender identities people with disabilities and veterans are all encouraged to apply.

Role Responsibilities:

• Facilitate safety and healing: Ensure low-stress safe and secure interactions between people and their pets and build supportive relationships with pet owners.
• Build programming: Create and maintain protocols for animal wellbeing safety and health. Create and provide training for Tubman staff on best practices in collaboration with community partners.
• Oversee day-to-day operations: Manage daily pet facility needs including scheduling staff and volunteers ensuring adequate supply inventory and working with facilities team on issues and opportunities. Work with the facilities team on issues and opportunities related to program spaces.
• Monitor health: Recognize signs of illness injury or distress; administer medications (or overseeing proper administration by trained staff/volunteers); coordinate with veterinary care.
• Hygiene and sanitation: Ensure proper cleaning and disinfection protocols for kennels common areas and equipment to prevent disease.
• Manage staffing: Recruit paid and volunteer roles; onboard train and provide performance reviews.
• Manage budget and reporting: Manage budget and provide regular reporting on program activities (animal census health reports incident reports).
• Collaborate: Work with Tubman staff and community partners to share program information build new partnerships and secure in kind services and supplies. Act as a liaison between Harriets Haven for Pets and Tubmans shelter and housing programs.
• Communicate: Provide consistent timely and trauma-informed communication with pet owners community partners and veterinary care providers especially in highly emotional situations.

Job Skills and Qualifications:

• 2 years of effective leadership and management experience with a collaborative decision-making approach; analytical problem-solving negotiation and conflict resolution skills.
• Associate or bachelors Degree in business or a related field; or equivalent experience.
• 1-2 years of experience working in animal rescue veterinary services or other relevant animal-related profession preferred; veterinary technician experience is a plus.
• Knowledge of relationship violence sexual exploitation addiction mental health challenges and other forms of trauma.
• Strong communication skills both in written and oral formats.
• Self-starter and highly motivated.
• Excellent customer service skills.
• Proficient in computer and technology skills.
• Regularly required to stoop kneel bend walk extensively stand and lift up to 50 pounds.
• Ability to pass a DHS fingerprint criminal background study as required by program licensing.

Compensation & Benefits

The annual salary range for this position is $65000-$67600 annually depending on experience. Tubman provides a quality benefits package that includes a highly competitive paid-time off program multiple health plan options dental short- and long-term disability and life insurance as well as other optional health and wellness insurance to meet diverse employee needs and a 401(K) plan with up to 4% employer match. Tubman is a qualified employer under the Public Service Student Loan Forgiveness addition you will have multiple professional development and personal growth opportunities while at Tubman.

To Apply

Apply online or send resume and cover letter to: or mail resume and cover letter to: Harriet Tubman Center East Attn: HR Department 1725 Monastery Way Maplewood MN 55109.

Required Experience:

Manager