French Customer Support

Porto - Portugal

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Key Responsibilities

Respond to customer inquiries via phone email and chat ensuring high-quality service and efficient issue resolution.
Assist customers with product-related questions and account management.
Maintain a positive and professional demeanor in all customer interactions.
Document customer interactions accurately in our CRM system.
Collaborate with team members to enhance customer service and satisfaction.
Identify trends in customer feedback and suggest improvements.

Qualifications

Native or fluent French speaker with strong communication skills.
Proficient in English is a plus.
Previous experience in customer support is preferred but not required.
Excellent problem-solving abilities and a passion for helping customers.
Ability to work well both independently and as part of a team.
Strong attention to detail and organizational skills.

Benefits

Competitive salary with performance-based incentives.
Comprehensive training and onboarding program.
Opportunities for career advancement within the company.
A supportive and dynamic work environment.

Note: Only local candidates within 30 km of Porto will be considered.

Key Responsibilities Respond to customer inquiries via phone email and chat ensuring high-quality service and efficient issue resolution.Assist customers with product-related questions and account management.Maintain a positive and professional demeanor in all customer interactions.Document customer...