Disrepair Administrator NCCHS

Nottingham City Council, Leicestershire County Council, East Midlands Group

Job Location:

Nottingham - UK

Yearly Salary: £ 26824 - 27694

Posted on: 29-10-2025

Vacancies: 1 Vacancy

Job Summary

Description

Role: Disrepair Administrator

Contract Type: Fixed-term/secondment opportunity until 31^st March 2027

Working Hours: 37 hours per week Monday Friday 8:30 am 4:50 pm

Worker Type: Hybrid a mixture of office and home working is to be expected

Salary: Grade Dper annum

Location:Harvey Road NG8 3BB

Weve got an exciting opportunity available for a talented individual to join our Asset Management team as a Disrepair Administrator - perhaps this is the opportunity youve been looking for Read on to find out more

About the Role

We are looking for a proactive and detail-oriented Disrepair Administrator to join our Housing Services team. This vital role supports the Disrepair Team and the wider Asset Management function helping to deliver an efficient and customer-focused service that improves housing conditions across Nottingham.

As a Disrepair Administrator you will:

Provide a robust and fully comprehensive administrative support service to the Disrepair team including responding to correspondence inputting and accessing computerised information and maintaining accurate and concise records.
Collate and redact all relevant documents as part of the disclosure process
Assist with identifying areas for improvement by continuous monitoring and evaluating of administrative systems processes and practices to ensure this meets the support needs of the Disrepair team.
Deliver on and contribute to the companys commitments to customer experience access to services equality and diversity plus value for money.
Collate analyse and extract all relevant information from the repairs records and produce a comprehensive chronology meeting corporate targets and deadlines.
Respond to a large volume and variety of enquiries fromcustomers (tenants leaseholders owner occupiers) colleagues and contractor Partners.
Liaise with customers(tenants leaseholders owner occupiers) colleagues and contractor Partners in order to resolve any customer experience issues from councillor enquiries and general enquiries where necessary meeting corporate targets and deadlines.

This is a great opportunity for someone with strong organisational and communication skills who thrives in a fast-paced environment and is passionate about making a difference in the lives of Nottinghams residents.

About You

The ideal candidate will:

1. Have good IT skills with experience of Microsoft Office (particularly Excel Word and Outlook)

2. Be well organised and have a methodical approach to completing tasks with an ability to prioritise.

3. Have a high level of accuracy and tenacity with attention to detail.

4. Demonstrate self-motivation and be able to work with a minimum of supervision.

5. Be a great team player.

6. Have good verbal written and numerical skills

Full duties of the job description can be foundhere.

Please ensure you demonstrate clearly how you meet the 6 requirements in your CV & supporting document.

Closing Date: 9 November 2025 (midnight) - Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

Interview date: w/c 24 November

If you have any queries about the role or the recruitment process please contact us via email:

If you have any technical issues when completing your application please contact our Employee Service Centre: applying to this job you agree to our Terms & Conditions.

Required Experience:

Unclear Seniority

DescriptionRole: Disrepair AdministratorContract Type: Fixed-term/secondment opportunity until 31st March 2027Working Hours: 37 hours per week Monday Friday 8:30 am 4:50 pmWorker Type: Hybrid a mixture of office and home working is to be expectedSalary: Grade Dper annumLocation:Harvey Road NG8 3B...