This is a remote position.
100% Remote role. Candidate strictly must be in Arizona.
Job DescriptionThe Collector is responsible for the tax collection of assigned cases for the State of Arizona and participating counties and cities. Assigned tax cases could include Individual Income Corporate Income Withholding and Transaction Privilege Tax (TPT). This role will contact and complete the collection of tax liabilities and delinquencies via phone calls and field visits to residencies places of employment and/or business locations and will educate taxpayers while promoting voluntary taxpayer compliance. . To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive position includes the following:Reviewing taxpayer accountsVerifying gathering and simultaneously updating key informationEducating taxpayers of online resources and current tax policiesDocumenting actions taken into multiple systemsParticipating in all team engagement activitiesMeeting performance expectationsContacts taxpayers via phone call to resolve delinquent tax liabilities as assignedSchedules field visits to taxpayers residencies places of employment and/or business locationsEducate taxpayers and promote voluntary compliance by reviewing financial statements providing supporting documentation and offering assistance on how to obtain and maintain tax complianceNegotiate payment arrangementsParticipate in the seizure and sale of assets and/or inventory to satisfy delinquent tax liabilities by determining lien property reviewing and analyzing the value of assets/inventory securing the property preparing and conducting assets for public auction and physically moving assets to set up a saleSkills Required:Strong ability to multitaskBasic use of Microsoft Word Excel and Google WorkspaceBasic math skills are required - addition subtraction multiplication and well both in writing and verballyGreat interpersonal skillsRetain knowledge easilyCreative in problem solvingGoal orientedOrganizedSkills Preferred: Spanish-speakingExperience Required:Previous two positions should each be at least one consecutive year in a fast paced call call centers in industries such as finance/banking insurance telecommunications (not technical support)Experience Preferred:Experience with participating in process improvement activitiesEducation Required:High school diploma or equivalentEducation Preferred:Associates Degree or higherAdditional Information:This position has the possibility of future permanent employment for agents that are able to successfully perform the duties of the position demonstrate dependability and culture candidates must abide by the required pre-employment checks including state and federal criminal background check fingerprinting and Arizona tax filing records check for the previous 5 must live in the Greater Phoenix Metro area and be able to attend 1st day orientation in have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm Monday through is an intensive 3 weeks from 8:30am to is critical as learning and applying knowledge is continuous for this remote positionHardwired internet access with sufficient bandwidth to handle applications required for the job using a 5G router please bring this on day 1 so the IT department can prepare it to work with issued stint work history will likely not make it to the center history should not be switchboard operation/dispatch transferring must have the ability to transport equipment from office to home (micro desktop 2 monitors keyboard mouse headset) - not public transportation.
Required Skills:
100% Remote DescriptionThe Collector is responsible for the tax collection of assigned cases for the State of Arizona and participating counties and cities. Assigned tax cases could include Individual Income Corporate Income Withholding and Transaction Privilege Tax (TPT). This role will contact and complete the collection of tax liabilities and delinquencies via phone calls and field visits to residencies places of employment and/or business locations and will educate taxpayers while promoting voluntary taxpayer compliance. . To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive position includes the following:Reviewing taxpayer accountsVerifying gathering and simultaneously updating key informationEducating taxpayers of online resources and current tax policiesDocumenting actions taken into multiple systemsParticipating in all team engagement activitiesMeeting performance expectationsContacts taxpayers via phone call to resolve delinquent tax liabilities as assignedSchedules field visits to taxpayers residencies places of employment and/or business locationsEducate taxpayers and promote voluntary compliance by reviewing financial statements providing supporting documentation and offering assistance on how to obtain and maintain tax complianceNegotiate payment arrangementsParticipate in the seizure and sale of assets and/or inventory to satisfy delinquent tax liabilities by determining lien property reviewing and analyzing the value of assets/inventory securing the property preparing and conducting assets for public auction and physically moving assets to set up a saleSkills Required:Strong ability to multitaskBasic use of Microsoft Word Excel and Google WorkspaceBasic math skills are required - addition subtraction multiplication and well both in writing and verballyGreat interpersonal skillsRetain knowledge easilyCreative in problem solvingGoal orientedOrganizedSkills Preferred: Spanish-speakingExperience Required:Previous two positions should each be at least one consecutive year in a fast paced call call centers in industries such as finance/banking insurance telecommunications (not technical support)Experience Preferred:Experience with participating in process improvement activitiesEducation Required:High school diploma or equivalentEducation Preferred:Associates Degree or higherAdditional Information:This position has the possibility of future permanent employment for agents that are able to successfully perform the duties of the position demonstrate dependability and culture candidates must abide by the required pre-employment checks including state and federal criminal background check fingerprinting and Arizona tax filing records check for the previous 5 must live in the Greater Phoenix Metro area and be able to attend 1st day orientation in have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm Monday through is an intensive 3 weeks from 8:30am to is critical as learning and applying knowledge is continuous for this remote positionHardwired internet access with sufficient bandwidth to handle applications required for the job using a 5G router please bring this on day 1 so the IT department can prepare it to work with issued stint work history will likely not make it to the center history should not be switchboard operation/dispatch transferring must have the ability to transport equipment from office to home (micro desktop 2 monitors keyboard mouse headset) - not public transportation.
Required Education:
high school
This is a remote position. 100% Remote role. Candidate strictly must be in Arizona. Job DescriptionThe Collector is responsible for the tax collection of assigned cases for the State of Arizona and participating counties and cities. Assigned tax cases could include Individual Income Corpora...
This is a remote position.
100% Remote role. Candidate strictly must be in Arizona.
Job DescriptionThe Collector is responsible for the tax collection of assigned cases for the State of Arizona and participating counties and cities. Assigned tax cases could include Individual Income Corporate Income Withholding and Transaction Privilege Tax (TPT). This role will contact and complete the collection of tax liabilities and delinquencies via phone calls and field visits to residencies places of employment and/or business locations and will educate taxpayers while promoting voluntary taxpayer compliance. . To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive position includes the following:Reviewing taxpayer accountsVerifying gathering and simultaneously updating key informationEducating taxpayers of online resources and current tax policiesDocumenting actions taken into multiple systemsParticipating in all team engagement activitiesMeeting performance expectationsContacts taxpayers via phone call to resolve delinquent tax liabilities as assignedSchedules field visits to taxpayers residencies places of employment and/or business locationsEducate taxpayers and promote voluntary compliance by reviewing financial statements providing supporting documentation and offering assistance on how to obtain and maintain tax complianceNegotiate payment arrangementsParticipate in the seizure and sale of assets and/or inventory to satisfy delinquent tax liabilities by determining lien property reviewing and analyzing the value of assets/inventory securing the property preparing and conducting assets for public auction and physically moving assets to set up a saleSkills Required:Strong ability to multitaskBasic use of Microsoft Word Excel and Google WorkspaceBasic math skills are required - addition subtraction multiplication and well both in writing and verballyGreat interpersonal skillsRetain knowledge easilyCreative in problem solvingGoal orientedOrganizedSkills Preferred: Spanish-speakingExperience Required:Previous two positions should each be at least one consecutive year in a fast paced call call centers in industries such as finance/banking insurance telecommunications (not technical support)Experience Preferred:Experience with participating in process improvement activitiesEducation Required:High school diploma or equivalentEducation Preferred:Associates Degree or higherAdditional Information:This position has the possibility of future permanent employment for agents that are able to successfully perform the duties of the position demonstrate dependability and culture candidates must abide by the required pre-employment checks including state and federal criminal background check fingerprinting and Arizona tax filing records check for the previous 5 must live in the Greater Phoenix Metro area and be able to attend 1st day orientation in have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm Monday through is an intensive 3 weeks from 8:30am to is critical as learning and applying knowledge is continuous for this remote positionHardwired internet access with sufficient bandwidth to handle applications required for the job using a 5G router please bring this on day 1 so the IT department can prepare it to work with issued stint work history will likely not make it to the center history should not be switchboard operation/dispatch transferring must have the ability to transport equipment from office to home (micro desktop 2 monitors keyboard mouse headset) - not public transportation.
Required Skills:
100% Remote DescriptionThe Collector is responsible for the tax collection of assigned cases for the State of Arizona and participating counties and cities. Assigned tax cases could include Individual Income Corporate Income Withholding and Transaction Privilege Tax (TPT). This role will contact and complete the collection of tax liabilities and delinquencies via phone calls and field visits to residencies places of employment and/or business locations and will educate taxpayers while promoting voluntary taxpayer compliance. . To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive position includes the following:Reviewing taxpayer accountsVerifying gathering and simultaneously updating key informationEducating taxpayers of online resources and current tax policiesDocumenting actions taken into multiple systemsParticipating in all team engagement activitiesMeeting performance expectationsContacts taxpayers via phone call to resolve delinquent tax liabilities as assignedSchedules field visits to taxpayers residencies places of employment and/or business locationsEducate taxpayers and promote voluntary compliance by reviewing financial statements providing supporting documentation and offering assistance on how to obtain and maintain tax complianceNegotiate payment arrangementsParticipate in the seizure and sale of assets and/or inventory to satisfy delinquent tax liabilities by determining lien property reviewing and analyzing the value of assets/inventory securing the property preparing and conducting assets for public auction and physically moving assets to set up a saleSkills Required:Strong ability to multitaskBasic use of Microsoft Word Excel and Google WorkspaceBasic math skills are required - addition subtraction multiplication and well both in writing and verballyGreat interpersonal skillsRetain knowledge easilyCreative in problem solvingGoal orientedOrganizedSkills Preferred: Spanish-speakingExperience Required:Previous two positions should each be at least one consecutive year in a fast paced call call centers in industries such as finance/banking insurance telecommunications (not technical support)Experience Preferred:Experience with participating in process improvement activitiesEducation Required:High school diploma or equivalentEducation Preferred:Associates Degree or higherAdditional Information:This position has the possibility of future permanent employment for agents that are able to successfully perform the duties of the position demonstrate dependability and culture candidates must abide by the required pre-employment checks including state and federal criminal background check fingerprinting and Arizona tax filing records check for the previous 5 must live in the Greater Phoenix Metro area and be able to attend 1st day orientation in have the ability to work a flexible schedule as dictated by business needs within our operating hours 7:45am to 5:15pm Monday through is an intensive 3 weeks from 8:30am to is critical as learning and applying knowledge is continuous for this remote positionHardwired internet access with sufficient bandwidth to handle applications required for the job using a 5G router please bring this on day 1 so the IT department can prepare it to work with issued stint work history will likely not make it to the center history should not be switchboard operation/dispatch transferring must have the ability to transport equipment from office to home (micro desktop 2 monitors keyboard mouse headset) - not public transportation.
Required Education:
high school
View more
View less