Patient Access Specialist
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
24-10-2025
Vacancies:
1 Vacancy
Job Summary
Summary
Provide accurate data entry and overflow customer service support for other teams. Responsibilities include creating accounts and cases and updating account information received from medical billers.
Key Responsibilities
Perform high-accuracy data entry for accounts and cases.
Provide overflow customer service support to other teams as needed.
Create accounts and cases with a focus on accuracy.
Update account information based on inputs from medical billers and internal requirements.
Requirements
Requirements
Strong accurate data entry skills.
Previous work experience in Specialty Pharmacy or Customer Service (preferred).
Professional-level computer skills including Microsoft Office email web-based applications and keyboarding.
Experience working with people in high-pressure time-sensitive situations (phone or face-to-face) involving problem-solving decision-making sound judgment and customer service skills.
May be gained through a combination of work experience and posthigh school education; not limited to traditional customer service settings.
Strong ability to multi-task and effective time management.
Ability to function in a high-volume fast-paced environment.
Dependable with a strong work ethic.
Ability to accept and implement feedback and coaching.
Preferred Experience
Working with databases/CRMs or tracking systems; Salesforce CRM experience preferred.
Experience in a healthcare/pharmaceutical environment.
Understanding of challenges associated with patients medical conditions.
Required Skills:
Requirements Strong accurate data entry skills. Previous work experience in Specialty Pharmacy or Customer Service (preferred). Professional-level computer skills including Microsoft Office email web-based applications and keyboarding. Experience working with people in high-pressure time-sensitive situations (phone or face-to-face) involving problem-solving decision-making sound judgment and customer service skills. This experience may come from a combination of work history and posthigh school education and does not need to be in a traditional customer service setting. Strong ability to multi-task and manage time effectively. Ability to function in a high-volume fast-paced environment. Dependable with a strong work ethic. Ability to accept and implement feedback and coaching. Preferred Experience Working with databases/CRMs or tracking systems; Salesforce CRM experience preferred. Experience in a healthcare/pharmaceutical environment. Understanding of challenges associated with patients medical conditions.
Required Education:
High School Diploma
Company Industry
IT Services and IT Consulting
Key Skills
- Active Directory
- Identity & Access Management
- LDAP
- SAFe
- Assistive Technologies
- Authentication
- Pediatrics Experience
- NVDA
- Sailpoint
- SSH
- SSO
- Oracle
