Associate Director Community Support Services

Position Summary
The Community Support Services Associate Director would manage and develop CNNCs community support programs: CNNC Community Centers Thriving at Three and the Immigrant Health ACCESS project. The position develops community engaged programming and liaises with community partners to design develop and implement community-based direct service provision. The Associate Director will oversee and develop policies procedures and best practices for CSS programs. This individual is primarily responsible for leadership direction oversight strategic planning and growth of CCS . The position will lead the growth of the CSS program through development and implementation of programs evaluation of data regarding immigrant and refugee needs development and submission of external grants as appropriate oversight of the overall budget and grant management. This position operates autonomously and serves in place of the CNNC Director in their absence. Currently the Community Support Assistant Director ( CSAD ) is primarily responsible for the leadership direction oversight and strategic planning of the Community Supports programs of CNNC . The CSAD directs the CNNCs community-based grant funded programs whose services often overlap and intersect because they serve the same communities: Community Centers Program Thriving at Three Program Immigrant Health ACCESS Project and AmeriCorps ACCESS . The position identifies community needs through research conducted in consultation with immigration and refugee communities in NC to design develop implement and evaluate grant funded community-based programs. This position reports to the CNNC director and is responsible for ensuring timely grant reporting to the sponsors. The CSAD will oversee policies and processes for an interdisciplinary and multidisciplinary program that must work across external partners and academic units to meet the needs of the population served. This position will provide leadership direction oversight and strategic planning and alignment of the financial planning and fiscal operations of the grant funded community support programs. The CSAD will lead the growth and business operations of the community support programs through development of research programs evaluation of data development and submission of external grants as well as oversight of budget and grant management. This position operates autonomously and serves in place of the CNNC Director in their absence.

Minimum Qualifications
Masters from an accredited university with at least three years experience in immigration and refugee services. 3-5 years experience in developing and managing an immigration refugee program. Personnel management experience.

Preferred Qualifications
Demonstrated self-starter and ability to work independently collaboratively within a team and with professionals from other fields to assist clients. Excellent communication (verbal and written) problem solving listening and interpersonal skills with the ability to form and maintain positive work relationships. Detailed and strong administrative organizational and management skills with ability to prioritize multiple important tasks meet deadlines and work under pressure. Proficiency with Microsoft Office and comfort working within a case management and tracking system.