Job Description
We are seeking a motivated and detail-oriented Customer Support Assistant to join our team in San Antonio. This position is ideal for individuals who enjoy problem-solving maintaining strong client relationships and ensuring customer satisfaction through effective communication and service.
Responsibilities
Provide professional and timely responses to customer inquiries via phone email and internal systems.
Assist clients with order information billing and service-related questions.
Coordinate with internal departments to resolve issues efficiently.
Maintain accurate records of customer interactions and feedback.
Support daily administrative and operational tasks within the department.
Ensure each customer receives exceptional service and attention to detail.
Qualifications :
Qualifications
Strong communication and interpersonal skills.
Ability to multitask and prioritize effectively in a dynamic environment.
Excellent organizational and problem-solving abilities.
Proficiency in Microsoft Office Suite and general computer literacy.
A proactive attitude with a focus on delivering exceptional service.
Additional Information :
Benefits
Competitive salary ($50000 - $55000 annually).
Growth and advancement opportunities within the company.
Comprehensive training and development programs.
Supportive and professional work environment.
Health and wellness benefits package.
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more