Accounting Assistant III
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Job Location:
Milwaukee, WI - USA
Yearly Salary:
$ 53351 - 66689
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Introduction
THIS POSITIONIS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY.
Purpose
The Accounting Assistant III in Commercial Services/Billingperforms timely and accurate pre-billing review of all customer accounts beforebills are generated looking for unusual items such as high negative or noconsumption reporting.
Essential Functions
Pre-Billing Review
- Perform a weekly detailed pre-billing review of up to 15000 customer accounts to identify unusual water usage and resolve discrepancies with meter reads.
Billing Issues and Adjustments
- Post meter reading or other billing adjustments to customer accounts in accordance with MWW procedures and Public Service Commission (PSC) regulations.
- Prepare customer correspondence tailored to the specific issue or type of adjustment.
- Contact Water Meter Investigators to resolve meter reading errors or issues and follow up regarding appropriate corrective actions.
- Communicate with suburban wholesale customers to resolve billing requests disputes and changes.
- Serve as a resource for the Customer Service Representative IIIs by answering and assisting with complex billing questions involving commercial and industrial customers.
Billing Reports and Projects
- Process weekly and monthly bill mailings monthly suburban billing work order updates daily adjustments fire line set ticket reviews annual well surveys and other special projects.
- Complete required documentation to update accounts resulting from the combination or division of properties by the Assessors Office
- Perform updates to water service lateral data.
We welcome qualified individuals with disabilities who areinterested in employment and will make reasonable accommodations during thehiring process in accordance with the Americans with Disabilities Act (ADA) of1990 as amended by the Americans with Disabilities Act Amendments Act (ADAAA)of 2008.
Conditions of Employment
- Ability to exert up to 10 pounds of force occasionally.
Minimum Requirements
- Regular status as a City of Milwaukee employee having successfully completed a probationary period for a civil service position or status as a City of Milwaukee employee in a fixed-term position.
- Three years of progressively responsible accounting support experience performing accounting-related functions such as billing accounts receivable payroll processing accounts payable and reconciling accounts.
Equivalent combinations of education and experience may beconsidered.
NOTICE: Please do notattach your academic transcripts to your employment application. The hiringdepartment will verify candidates education as part of the backgroundscreening process prior to extending any job offers.
Desirable Qualifications
- Experience with the enQuesta customer information system (CIS).
Knowledge Skills Abilities & Other Characteristics
Technical
- Knowledge of customer billing principles and practices.
- Ability to comprehend and effectively follow City of Milwaukee Public Service Commission of Wisconsin and MWW billing policies and procedures.
- Ability to effectively utilize computerized accounting systems spreadsheets and databases.
- Ability to use the appropriate mathematical method or formula to complete work assignments.
- Attention to detail to ensure the accuracy of calculations data entry and billing reports.
- Ability to read and interpret job-related materials.
Interpersonal/Customer Service/Communication
- Knowledge of the principles and processes for providing customer service to internal and external customers.
- Verbal communication skills to clearly convey technical information to various audiences.
- Written communication skills to create business correspondence and reports.
- Ability to work both independently and as part of a team.
- Ability to work in a collaborative environment with people whose backgrounds may differ from ones own.
Critical Thinking/Judgment/Professionalism
- Ability to exhibit exemplary professionalism.
- Ability to identify problems and develop and implement effective solutions.
- Proficiency using software programs including standard applications such as Microsoft Office and financial management information systems.
- Ability to work effectively under strict deadlines with varying priorities.
- Ability to organize prioritize and complete work assignments using effective time management skills.
- Honesty integrity and the ability to maintain confidentiality.
- Ability to serve as an effective steward of City resources.
Current Salary
The current salary range (Pay Range 5GN) is $53351-$66689 annuallyand the current resident incentive salary range for City of Milwaukee residentsis $54952-$68690 annually.
Selection Process
THE SELECTION PROCESSwill be job-related and willconsist of one or more of the following: an evaluation of related educationexperience and accomplishments an evaluation of written communicationinterviews and/or other assessment methods. The Milwaukee Water Works reservesthe right to call only the most qualified candidates to proceed in theselection process. Information from the selection process will be used to makea hiring decision. Selected candidates will be transferred and/or promoted tothe position.
INITIAL FILING DATE The selection process will beheld as soon as practical after the deadline listed above. Receipt ofapplications may be discontinued at any time after this date without priornotice. However recruitment may continue until the Citys needs are met. Theapplicant is responsible for attending all phases of the selection process atthe time and place designated by the hiring authority.
NOTE:Transfer/Promotional Opportunities andPromotional Examinations are not open to Milwaukee Public Schools employees or tothe public. Only current City of Milwaukee employees and civilian personnel inMFD and MPD hired through a City Service Commission process who havesuccessfully completed a probationary period for a Civil Service position orwho have status as a City of Milwaukee employee in a fixed-term position willbe considered. Individuals with exempt provisional temporary or emergencyappointments are not eligible for transfer.
Additional Information
- Applications can be accessed by visiting you would like assistance completing an application please contact the Department of Employee Relations at or
- The Department of Employee Relations is located in City Hall 200 E Wells St Room 706 Milwaukee WI 53202.
Conclusion
EEO 501
The City of Milwaukee values and encourages diversity and isan equal opportunity employer.
Required Experience:
Junior IC
Key Skills
- Invoicing
- Accounting Tally
- Accounting & Finance
- General Ledger Accounting
- Microsoft Excel
- PMP
- Financial Accounting
- Financial Analysis
- Payroll
- Financial Recouncilation
- Financial statement
- ACCA
- CPA
- Financial Reporting
- Bookkeeping
