Customer Service Trainer
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Job Location:
Atlanta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
29 days ago
Vacancies:
1 Vacancy
Department:
Job Summary
Job Description
We are seeking a motivated and detail-oriented Customer Service Trainer to join our team in Atlanta. The ideal candidate will play a key role in enhancing our service standards by developing and delivering training programs that strengthen customer service performance across departments. This position is ideal for someone passionate about helping others grow and ensuring consistent high-quality customer interactions.
Responsibilities
Design implement and evaluate customer service training programs.
Conduct onboarding sessions and workshops for new and existing staff.
Monitor team performance and provide feedback to ensure service excellence.
Collaborate with management to identify training needs and opportunities for improvement.
Develop materials manuals and assessment tools to support learning initiatives.
Maintain up-to-date knowledge of customer service techniques and best practices.
Qualifications :
Qualifications
Excellent communication and interpersonal skills.
Strong organizational and presentation abilities.
Ability to motivate and inspire team members.
Proficiency in developing and delivering engaging training sessions.
Adaptable and solution-oriented mindset with attention to detail.
Additional Information :
Benefits
Competitive annual salary ($53000 $58000).
Opportunities for professional growth and advancement.
Supportive and collaborative work environment.
Comprehensive training resources and development programs.
Flexible work arrangements and performance recognition initiatives.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
